Martinez Eye Associates Inside Eyemart Express

We were on vacation in Milledgeville when my hubby broke his glasses. He needed glasses quickly. We had his optometrist email his prescription. Eyemart was suggested to us, so we made the 1.5 hour trip. It was well worth the time. Their staff was exceptionally friendly and helpful. They have a wide selection of frames and a wide variety of prices. My husband was able to get 2 new pairs of glasses with scratch protection in about 15 minutes. The total cost was $170. The place was somewhat busy but I know why, they are excellent. Even though they were busy, he was taken care of quickly. I highly recommend this place. Have a lovely day😊

The absolute best experience buying glasses I've ever had. They were busy when I got there, and still managed to get me taken care of in less than 20 minutes. It took them 35 minutes after that to make both of my pairs of glasses. Plus, the deals they have on frames and lenses is next to none. I'll be bringing my whole family and recommend them to all my friends. If you're looking to get glasses, this is the place to go.

This place is top tier, unless you need a refund. I have waited Every length of time I was given. Each promise date has come and gone. I call again today (at this point it's been a month), and I'm told for the first time, "the person who does the refunds has been on vacation but he'll be back today. Once he does come in, he'll have things to do for other people so your refund might be processed some time today. At which point it could still take 7- 14 business days to get to you. But we will try to rush it for you." Once I do finally see my refund I'm done with this place. May none of their other customers ever need a refund. With this protocol and total lack of regard lol their days will be numbered, At least the current team inside the facility.

One star was lost due to the amount of time waited with an appointment. Appointment time was 3. Was not called back until 4:40. Other than that the experience was excellent. Staff were friendly. And the dr was great at explaining. Received 2 pairs of glasses and both were ready for pickup 30 minutes after I left. Was able to use buy one get one free with insurance. Only place I know that offers the free pair with insurance. Again 5 stars if the wait wasn’t ridiculous with an appointment. If they are falling behind due to walk ins then they need to not accept the walk ins until all appointment are caught up.

Incredible service! Both pair of glasses were made in less than 1 hour & Jasmine is awesome at answering questions & concerns! Been going there 8 years this year! Super pleased with the service!