Mason Eye Care

I dont believe they say , better to make an appointment before you come. But when you go there with appointment, you gotta wait more than 3 hours to be called. I went there one time with appointment and waited 4 hours , i was continuously asking front desk get update but they kept saying you have to wait 40 min to an Hour to see him.🙄 i left without seeing him but waited 4 hours. A different animal. Not recommended. I wish i could give 0.

Let me start of with the doctor Beniamin. He never comes on time and he is extremely rude . I visited him few months ago and he very rude tired to hush me when I was trying to explain him symptoms plus he didn’t want to answer any of my question or concerns. He was trying to rush me out to see other patients. I didn’t feel like he cared at all about my concerns. He is very rude so over all I had horrible experiences dealing with him . Now let’s talk about the waiting area . That place is overly crowded with patients not even enough seat to sit down. Be ready to get stuck for few hours before he sees you . I also heard he always tries to convince elderly patients to get surgeries so I suggest to get a second opinion from other doctors before saying yes to him . Over all it’s a worst place to be at . He is super rude and place is overly crowded with patients. Never on time and greedy over booking many patients at once and only see them for 2 sec so he can rush ti the next one. I wish I could rate him 0 instead of 1

This doctor don’t care patient.also their staff behaves very bad and rude .they don’t know patients care.with appointments patients have to wait 3to4 hours.also no place for sitting.😡😡😡

Location jamaica, Customer service first come first service . Monday 8/7/23 enter doctor office 1.45pm 1st paperwork 4.00pm 2nd 4.30pm 3rd waiting for final call for dr Office 2-5pm If you have a lot of time, please come that location thank you.

If I could give a place 0 stars it would be here: I took my dad to see Dr. Benjamin Mason in Jamaica, NY for a routine eye check-up, and it was honestly a nightmare. They don't schedule appointments—it's just a free-for-all between 2-5pm. We showed up and ended up waiting for 1.5 hours, only to find out that the doctor wasn’t even there yet. The waiting room was cramped, with people standing close to each other, and it was especially bad for the older patients. One pregnant woman had to stand for over 30 minutes because there were no chairs left. It felt completely disorganized and disrespectful to everyone there. Places like this make you wonder if the doctor is here to take care of disadvantaged patients or to take advantage himself.