McKenna Family Eye Care

I have been going to McKenna Eye Care for years. They are family owned and operated. Dr. McKenna is fantastic and very friendly. Larissa has been there for years, and nobody knows how to chose frames and fit glasses as well as her. The entire staff is warm and friendly. They have a great selection of frames too. I would choose them over a franchise store any day and give them my highest recommendation!

I was in searches of an eye doctor near my home and that was in my network. I reviewed all the reviews on this place and they were fantastic. I decided to give it a shot. It was amazing and glad I chose McKenna Family care. The service was fast via appointment and the staff are friendly and helpful. The doctor was one of the best eye doctor's I ever had, and trust me I have been to a few. I highly recommend this place to anyone.

I would not recommend this place most places take 7-10 business days to get back it's been over 4 weeks and I still have no glasses. The girl is always rude when I call to check on them and she always says we will call you, you don't have to check on them but can't tell me what the hold up is. I only have single vision no bifocal or any add ons. At this rate I can reorder them from ANY place else and get them before McKenna is done with mine. And after 2 more calls to check on them she tells me they have been waiting for me to come pick them up! I will never go back they are unable to perform their jobs clearly.

I had my exam donehere with Dr. McKenna and I feel like I got an okay exam, but I didn't have any problems. Dr. McKenna was understanding with any concerns I had and was kind. The staff was nice, some were more friendly than others. The selection of glasses was kind of limited. Most of the frames were plastic and the only metal ones were ones that seemed more appropriate for older women. The office itself was a little bit off putting. It seemed messy and unorganized and the carpet was dirty. It could probably use a facelift, but I didn't have a terrible experience.

Horrible horrible customer service. Didn’t let me know all the info before the appointment. Upon arriving told me that every reason we came in for wouldn’t happen. My wife had surgery a few days before and we told them we needed to be as quick as possible because my Wife is in pain. They proceeded to not care about that and stand around doing nothing to help make the process faster. This is literally the worst eye care place we have ever been too. If you’re on state insurance they do not care about you or your needs. I’ll be telling anyone and everyone I know to avoid this place.