Located at 12750 W Capitol Dr in Brookfield, WI, Randall G Melchert OD is an eye doctor and optical shop serving the Brookfield area. The practice offers both eye exams and eyewear, which means prescriptions can be filled without a second trip. VSP, EyeMed, Aetna Vision and Cigna Vision are among the 8 vision plans accepted. Care is provided by Randall Melchert, OD. The optical carries 36 frame brands. It is open 6 days a week, including Saturdays. Walk-in visits are welcome. Call (262) 781-2020 to confirm hours and coverage before you visit.
Services not listed are not offered at this location.
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
| Monday | 8:00 AM – 6:00 PM |
| Tuesday | 8:00 AM – 6:00 PM |
| Wednesday | 8:00 AM – 6:00 PM |
| Thursday | 8:00 AM – 6:00 PM |
| Friday | 8:00 AM – 6:00 PM |
| Saturday | 8:00 AM – 1:00 PM |
| Sunday | Closed |
Currently closed. Times shown in America/Chicago. Holiday hours may differ.
The Melcher Team goes out of their way to make sure you are completely satisfied. When you first walk in everyone greets you with a smile. Stephen is outstanding with his customer service he provides. He will do whatever it takes to make sure you are happy with your choice. You won’t be disappointed with the Melchert Team!
Update on my previous review. I went into Melchert Eye Care today to pick up glasses that I ordered and was greeted upon entering and informed I would be seen shortly. As I was waiting Dr. Melchert appeared with a warm greeting, handshake, smile and great eye contact. He assisted me with retrieving the glasses, fitting and provided me with care items. This visit was enjoyable and a redemption to the previous visit. Thank you Lynn and Dr. Melchert.
I had a catastrophic structural failure on my current set of glasses (managed to sleep on them) so I called Melchert in a blind panic this morning as they were the closest hit on Google Maps. After asking him for some emergency surgery, the office manager was friendly and told me to stop on by. Even though I didn't purchase the glasses from them, they fixed me up, cleaned them off, and sent me on my way for no charge with a free bottle of cleaner and an optical cloth. I'm overdue for my annual eye exam, so I've scheduled it with them instead of just going back to a big chain like I normally do. Refreshing customer service.
Last year I went to a vision works to update my prescription. The contacts and glasses they gave me felt blurry and gave me a headache. When I told them about it, they said it’s fine and it’ll go away. When I saw Dr. Melchert and expressed concerns, he listened to me. He investigated what may have been the problem and helped me get the right prescription. Dr. Melchert is awesome and you can tell he loves his work. I would 100% recommend.
They were very responsive and understanding. Called with a concern, and received a call back from the provider within a few minutes. He was courteous and respectful and addressed my concerns even on a busy Friday afternoon. Highly recommend Dr. Melchert and thankful for his help!
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