I am extremely disappointed and upset with the level of care and hospitality we experienced at Methodist Hospital in Richardson. While my mother was there and going through an extremely difficult situation, she was very thirsty after having blood drawn and while we were waiting for her results. I asked the nurses for water, and it felt like we were left waiting for approximately 30 minutes. For about 10 minutes during that time, I could see several nurses standing together in a corner talking while my mother was still waiting and uncomfortable. What made this experience even more upsetting was that my mother was seriously ill, and as her family, we were already scared and overwhelmed. In a situation like that, you expect the hospital staff to be attentive, compassionate, and willing to help with even the simplest needs. Instead, the lack of urgency and attention made me extremely uncomfortable and disappointed. I understand that hospitals are busy and that nurses have many responsibilities, but that does not excuse making a patient and their family feel like they are being ignored. When someone is sick and vulnerable, basic compassion and communication matter. Based on our experience, I would not recommend this hospital. I sincerely hope hospital management looks into how patients and families are being treated because no family should have to feel helpless and ignored while watching their loved one suffer.
Methodist Richardson
About
Located at 2831 E Pgb Hwy in Richardson, TX, Methodist Richardson is an eye care practice serving the Richardson area. The practice lists eye exams but not an in-house optical department. Listed services include comprehensive eye exam. Superior Vision is among the 1 vision plan accepted. Doctors at this practice include Kartik Kumar, MD and Anastasia Alex, MD. Walk-in visits are welcome. Call (972) 258-7979 to confirm hours and coverage before you visit.
- Listing type
- Optometrist — no retail optical on site
- Address
-
2831 E Pgb Hwy
Richardson, TX 75082
Get Directions - Phone
- (972) 258-7979
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/Chicago. Holiday hours may differ.
Doctors at this practice
Reviews on Google 1897
It's A First Class Hospital. Yet One Dr Treatment of me will not ruin my view of the Overall Performance of the Hospital as a whole. I wanted to be admitted the Dr Thought otherwise when I question his Opinion he kicked me out of the ER an had 5 Police officers Carrying pistols exscort me off the Property all because I was Treated like a First Class Citizen on my initial Visit then treated like a Hebrew Slave in Egypt. So what I still love the Hospital an want everyone to know Anybody can have a bad day....The Dr is just the problem to himself and reputation of the Hospital Staff. One day they all will face a scrutiny that can never be forgiven. That's not my call. GOD bless all that Visit Methodist Hospital in Richardson.
I get my annual mammogram at this location. This location has always been Clean, professional and I have been attended to quickly. Desk person is very sweet and helpful. Technician always great. I get my results usual within the same day in my charts.
Take the time to go to a BSW facility, completely worth it!! If you enjoy MEDICAL MISOGYNY, this is the place for you! BSW has more advanced care, CLEANER facilities, staff with more professionalism (e.g. not trash talking patients within earshot, another lovely experience I just had at this facility) as well as more competent, sympathetic, and empathetic attending doctors and nurses with working knowledge and practice of bedside manner. I absolutely must praise Pete, who assisted physician. Give that man a raise and at least two weeks PAlD PTO! Pete deserves to be valued and recognized for his warm humanity, understanding, and dedicated attentiveness. He would be a most extraordinary trainer on how to engage with other humans. I can tell you, the staff could certainly use it and he is a shining example of someone putting the Golden Rule to use, taking it to heart. I have trained trainers, and know a good egg when I encounter one. The star is for him, how he commits to patient care and well-being somewhat made up for the rest of my experience in this particular circle of Hell. He was INCREDIBLE, and provided the only comforting interaction with real, authentic human connection during the entire ER experience. Gentle, kind, empathetic, and compassionate; the nurse I had should be required to have multiple sessions of sensitivity training with Pete (or someone from HR) She’d certainly learn a lot or perhaps discover that nursing isn’t for her… The least professional and most unsympathetic, not to mention flat-out rude nurse I have ever had the misfortune of encountering, Azhani (maybe spelled wrong) and the on-call contract physician Thibadeaux (a bit kind, bland, a bit dismissive) rushed me out of the ER room soon (
I can’t recommend this hospital enough!! I just delivered my second baby here and I never want to go anywhere else for care. Dr.Downey and Dr. drake were incredible and my nurse Katie was so amazing too!! Everyone took such good care of us and anything I needed or asked for was always accommodated. If you are looking for a place to give birth I highly recommend this hospital!! And Methodist women’s health specialist for Ob! It also doesn’t give off creepy, sterile typical hospital vibes. Our post partum care room even had warm lighting if that matters to anyone lol.
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