Meyer Eyecare

I had an extremely unprofessional experience with Meyer Eye Care. I repeatedly had to call just to receive my medical records and contact prescription, which should have been provided without issue. While I was in the office asking for them, nothing was mentioned about additional charges, but after I left and called multiple times, I was suddenly told I had to pay for my records. The billing department was rude and seemed more focused on collecting extra payments than actually helping patients. Even though I had full coverage insurance, I was still pressured into paying unnecessary fees and never properly received new glasses. Nor was I able hear the results of any of my test. Aside from being told I’m at risk of going blind with no solution but to come back to them and pay 4k for “their” surgeon. The doctor’s behavior and comments also felt inappropriate and stereotypical. There were racial undertones throughout my experience, including assumptions being made about my ability to pay before my billing information was even discussed. Overall, the practice felt dismissive, unprofessional, and exploitative rather than patient-focused.

My sister referred both my husband and I because they were running a promotion “refer a friend or family member and get $50 off your next pair.” Mind you I have been going to the same eye doctor since I was a child, but we decided to give it a shot. The whole process took 3 hours, unnecessary scans of my eyes, and over priced glasses. We ended up with a $600 bill even after amazing vision insurance. For reference the place I usually go to I spent $200 for Prada glasses, the exam, and 6 months of contacts. Here I spent $300 on basic glasses and an exam. Not worth it at all! What puts the cherry on the top is that my sister did not get the referral promotion. They made up any excuse they could to not give it to her. “You used insurance”, “her last appointment was last fall”,”she needs to self pay,” she needed to give you this card with her information that we barely received. It’s safe to say we won’t be returning to this overpriced place.

No other eye doctor took the time with my special needs son like DR. Jill has done. Not even the lighthouse for the blind did as great a job as she has been doing. And then there’s the setting him up for his frames and the numerous times I need to get replacements… the staff has always been welcoming and professional but loving and caring. Thank you so much Meyer’s for all your care.

Dr. Ingelse, Yissel, the students, the intake crew, the techs...literally everyone...they are amazing. We just switched over to Meyer Eyecare and we could NOT BE HAPPIER!! They are kind, informative, helpful, and are very reasonably priced. We are going to be a member of the Meyer Eyecare family for as long as they are around!!

I had a great experience at my recent visit. Dr. Jill is incredibly nice and personable, and she always makes you feel genuinely welcome from the moment you walk in. She takes the time to explain things, puts you at ease, and truly cares about her patients. Highly recommend!