Had an appointment yesterday. Now, this appointment was made, canceled by me, rescheduled, and then snowed out for a week. Finally got the exam yesterday. The staff was incredibly friendly and kind throughout the process, and kept me fully informed through the weather nonsense. Once I got to the appointment, I came in prepared for a wait, but was almost immediately brought back. The exam was thorough and both the assistant and the doctor were clear about what was happening. The doctor seemed happy to answer my questions, and I felt very heard and understood about my concerns. I wanted a copy of my prescription to order new glasses, but my eyes were dilated during the exam and it was more uncomfortable this time than it had been before, so I was thinking of other things when I left, and forgot to ask for the prescription. I remember the doctor letting the front desk staff know, and them acknowledging it, but they were also trying to close and were taking care of me, and it was forgotten. I called this morning, and the call lasted less than a minute, and my prescription was emailed to me. No problems at all. Overall, very impressed with the entire facility. They seem to be very up-to-date with exam equipment and with any new tech coming out for eye care. It felt well-rounded, and I will likely be going back.
