Located at 3571 W South Jordan Pkwy in South Jordan, UT, Modern Vision is an eye care practice serving the South Jordan area. The practice lists eye exams but not an in-house optical department. Listed services include sports & safety eyewear. Davis Vision is among the 1 vision plan accepted. Care is provided by Shelly L. Nielsen, OD. Walk-in visits are welcome. Call (801) 523-5303 to confirm hours and coverage before you visit.
Services not listed are not offered at this location.
| Monday | 10:00 AM – 6:00 PM |
| Tuesday | 10:00 AM – 6:00 PM |
| Wednesday | 10:00 AM – 6:00 PM |
| Thursday | 10:00 AM – 6:00 PM |
| Friday | 10:00 AM – 6:00 PM |
| Saturday | 9:30 AM – 5:00 PM |
| Sunday | Closed |
Currently closed. Times shown in America/Denver. Holiday hours may differ.
Doc was thorough & discussed the different options for my vision care. If samples were available at my visit I would have given them a 5 star rating..... I will continue to entrust my vision care at Costco optical
Seriously awesome! I accidentally scheduled two of kiddos during spring break so I had to take 4 little kids to the appointment, the staff was SO nice and patient! Such a great experience!
The customer service here at the Costco Optical is awful. The workers at Modern Vision was great. Not helpful or understanding and not a great attitude for a customer service representative I came in this morning did an eye exam. I was in the middle of ordering my glasses and contacts. The lady said my insurance was not pulling up and I had to call them. I have been coming here for over 10 years. My insurance has not changed. I went home and called VSP they said the reason my account would not pull up is because the people at Costo optical did a pre authorization yesterday and they always forget to unblock it. That’s not my fault. Maybe they should remind there employees of that issue. I came back later today had a new lady. Told her what happened. She didn’t have a great attitude either. She just asked for my Costco membership card without even saying oh we’re sorry nothing. I gave her my mom’s membership card she said I could not use that and she would have to be physically here. The lady earlier that helped me just pulled me up under my mom’s account. So this lady said I had to pay the entire amount because I didn’t have my Costco membership card. Why would they tell me that when I have insurance? This is very inconvenient! She just looked at me like there is nothing else she could do. This would have been fine if the original lady unblocked my account! I don’t have time to drive back and forth for this! I have been coming here for over 10 years. We will be going somewhere else!!!
My contact prescription was totally wrong the first time. They were kind to do a follow- up appointment, in which my prescription completely changed but then it still wasn't correct. Finally, I called to get a refund. Dr. Shelly was willing to give me my money back but only AFTER she argued & argued & argued. The whole experience was very unpleasant & I'm certain the Dr will respond to this review with more arguments & excuses. Sometimes the right thing to do is simply admit your mistake & apologize.
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