I've been bringing my daughters for several years. Today was our first visit after the merge of ownership. I was upset over the impatience and unprofessionalism of the lady who did my youngest daughter's imaging. She pushed and held my daughter's head into the machine after stating she wasn't listening. My daughter was trying to be still and only moving slightly while trying to balance on a stool to be tall enough for the machine imaging. Afterwards we went into the room and you can see the indent on her forehead from being pushed against the machine. I made a formal complaint to the actual doctor and was told she'd pass it on to management. Also the cost of imaging has been raised to $50.00 not covered by insurance, and now they don't offer glasses to anyone with passport. You have to get them somewhere else. Overall, it wasn't "that bad" but it wasn't really good either.
