Mosholu Parkway Nursing & Rehab Center

This place is a horror story. Food, care and staff is below average. After struggling for almost 6 years l was finally able to move my mom.. The never returned calls covid ran rampant . They were so unprofessional had 4 directors, in 5 years nursing supervisors and social workers changing constantly. Clothes and petsonal items were missing. Please dont put your.loved one there..

This place is so negligent. The staff doesn’t care a bit about the patient needs. Be very careful, putting a loved one here is active torture. While I was admitted there, there was an 80 year old patient with paralysis and had a stroke, they would put her in a chair outside and let her cry and scream for hours & the staff don’t even bother to help her. Worst nursing home in all 5 boroughs. BE CAREFUL YOU HAVE BEEN WARNED.

This place was so bad that it has taken me months to post this review. During my father's transfer I contacted the NYS Dept of Health,The New York State Long Term Care Ombudsman Program, and several other state complaint lines have returned my calls to hear our story. They treat animals better at the ASPCA than this God awful place. One star is just too much to give. The administrators are terrible people, liars, and cover ups, disguised as caring people.

I was moved there after 6 months at Montefiore, this place was BAD. I was to be medicated at 12PM and 8PM. The nurses forgot the noon medication and at &PM she gave me both the noon and 8PM meds and I had to be ER hospitalized due to acute medicine toxicity. My room was right in front of the nurses station and it was sad watching all. The nurses making jokes and laughing while the entire flood the patients were in pain and crying. I was removed from here due to their mess up with the meds. Also while I was there since I am paralyzed, they left me with other 8 seniors in the hall with a loud TV in front and when a staff member brought me food he dumped it in the small table next to me and left, and since I am paralyzed it was so hard to me to ever grab the food. The staff here is low quality, from my accident I was at Mount Sinai Hospital, Montefiore Hospital and Lenox and this was by far the WORST. The staff here only cares about their paycheck. Imagine being paralyzed in bed hungry, lunch is 2 hours late and with the door open you hear all the nurses make jokes, flirt, say obscene jokes and then just look at you when you call for help and go back to sleep their jokes. Be careful about this place.

The care and quality of meals at this Moshulu Nursing Home and Rehab are nothing like what their website claims. The food is far from fresh or nutritious—it’s appalling and disgraceful. The selection and quality provided to residents are inhumane. We’ve witnessed mac and cheese served hard as a rock, and chicken that smells rotten with blackened insides. It’s unacceptable. What’s even more confusing is how this facility’s rating jumped from a 1-2 stars review to recent post of a 4 stars now. Based on what we’ve seen, that increase makes no sense. We have true photos and video evidence of the disgraceful food served here to our family member. Additionally, there are no private bathrooms for residents—just a common bathroom for all, with no locks on the doors. This lack of privacy and dignity is beyond words. This facility must be held accountable for these unacceptable conditions for any human to endure especially our elders and the patients in need of rehabilitation.