I came in and told them I only need a prescription for glasses. Instead of providing standard care, the staff ran me through a pipeline of unauthorized upgrades. They directed me to sit at multiple machines, telling me to "just put your chin here," completely hiding the fact that "retinal imaging" and a "visual field test" were optional, out-of-pocket procedures. They tricked me into a $70 surprise bill without a single word of disclosure or obtaining my consent. This is a highly deceptive and dishonest business practice. It got even worse when I tried to look at frames. There were NO price tags anywhere. The clerk just aggressively typed on his computer, keeping the screen away from me, and arbitrarily blurted out that my total would be $340 after insurance. No breakdown, no itemization, just pure black-box pricing. Honestly, you don’t need to run a business here—you might as well just grab the money straight out of others' wallet like a robber. Unfair, non-transparent, and predatory pricing from start to finish. If you care about your hard-earned money, STAY FAR AWAY from this place.
