Natalie Velazquez & Assoc is an eye doctor and optical shop in Union City, New Jersey, located at 517 41st St. Eye exams and an optical dispensary are both on site, so you can have your eyes checked and pick out frames in one visit. Listed services include glasses & frames, contact lenses and contact lens fitting. The practice is in network with 3 vision plans, including Superior Vision. Care is provided by Natalie Velazquez, OD. Walk-ins are accepted. Call (201) 866-2440 to confirm hours and coverage before you visit.
Services not listed are not offered at this location.
Hours not published — call ahead.
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Today was my first time at this clinic and the experience was amazing! I called on the morning for a same day appointment and the front desk lady was so nice and she squeezed me in so I could be seen by the doctor. Also, Dr. Estevez was so kind and helpful and she addressed my concern so professionally. I couldn’t be more thankful ❤️🩹
Professional and rare to find Eye Doctor Joselyn Estevez is genuinely a caring and professional doctor. Dr. Estevez was incredibly patient and attentive to my concerns after an accident on my right eye. She truly went above and beyond to ensure that I was healed. The entire staff was wonderful. I won't go anywhere else for my eye care.
Very disappointing experience. I came to this place expecting a proper eye exam and a correctly made pair of glasses after my surgery, but it was a complete letdown. They took my measurements twice, and the glasses were still wrong. The vision was distorted and “crooked,” something any competent optical shop should catch and fix. The worst part is the woman sitting at the counter — extremely rude, unprofessional, and completely unwilling to offer any real solutions. Instead of helping or explaining anything, she responds with attitude, as if you’re bothering her by simply asking for assistance. When I requested a proper review of my case, she basically ignored me. You expect clarity, respect, and responsibility when dealing with your vision, but here I received poor service, bad attitude, and zero accountability for a job done incorrectly. I do not recommend this place at all. If you value your money and your eye health, go somewhere else where they actually care about their customers.
Made a appointment for this office and the cancel my appointment 2 days in a row, so that's why I can't give a honest review.
The 5 stars is for Dr. Joselyn Estevez who is caring, compassionate, and knowledgeable eye doctor. I'm one of her longest time patients and she is the only one I will continue to see. She has updated, state of the art equipment to help pinpoint issues with your eyes and vision. Now 1 star is given to the Front desk/Receptionist (in Union) as she is extremely rude and unprofessional. The Dover office is a much friendlier and professional staff, and the experience is a lot better!!
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