Avoid scheduling an appointment here unless absolutely necessary!
We had our first visit at Nemours for my daughter, who has been seeing an ENT since she was six months old. This visit was meant to be a routine hearing test followed by a brief ENT check-in. I was shocked by the cost of $645 for a 10-minute appointment with Dr. Spreecher.
My daughter is now six, and we’ve consistently seen ENTs every six months. The hearing test itself was standard, but the billing was outrageous. The appointment was coded as a 40-minute new consultation, even though the entire visit, including the hearing test and ENT follow-up lasted no more than 20 minutes. We received both after-visit summaries within that timeframe, which further confirms the duration was inaccurately recorded.
I contacted the office to dispute the charge, but they simply stated, “That’s what we have on record.” I then reached out to our insurance provider, who also attempted to challenge the claim, but they were given the same response. Unfortunately, it came down to my word versus the doctor’s documentation, and there was nothing more we could do.
To put it in perspective, we’ve paid less for an emergency room visit.
This review is to warn others: for basic ENT care, Nemours is unreasonably expensive. I strongly recommend seeking care elsewhere.
