New Insight Family Eyecare

UPDATE: Moms Glaucoma is so bad she has lost partial vision in one eye. Her pressures were and remain very high. How this group could miss this is beyond me. They are living off of the reputation of the former owners. My mother has been going there for several years. On her last visit they told her she needed to see the Dr that did her cataracts because she had some scar tissue forming. It was actually Glaucoma. Within a week of treatment she is getting her sight back in that eye. When I called they told me she had perfect pressure in both eyes. She did not! They said she never told them glaucoma runs in the family. The fact remains her pressure were not right a they did. Or give a diagnosis even close to the problem. Our family has been with this practice since the day it began. These new owners do not light a candle to the original group of doctors. If I could give them a zero I would.

I go to the Southbury office. I am very happy with the great service I receive from everyone there. But the shining star of the office is Guy Uhran, the optician. I have worn glasses for about 50 years, dealing with numerous eye care offices, optometrists, techs, & opticians. As far as opticians go, Guy is The Best in the business and the best I have ever dealt with. His knowledge of his craft is outstanding. Add to that his great personality, and friendliness. He always takes his time with every patient, going above and beyond to ensure that everything is right with their glasses. If there is an issue, he takes care of it. My eyes are very sensitive to change & certain other things so I tend to be very picky about my glasses. Guy just takes care of my issues, explaining things in his usual friendly manner. It is my pleasure to deal and talk with Guy and I hope he remains in the Southbury office for a long while. Sincerely, Mark Dahl

Fantastic Dr and staff ! Very professional , friendly and knowledgeable. Excellent service

Excellent process for filling my prescription. Quite professional in his presentation of products and their features But he also worked with me on my glasses selection under the constraints of insurance and affordability. I’ll be going back again next time.

Dr. Salem, tech Lacy, optometrist Guy, and office staff were all excellent-each in his or her own role. Technology is current; the feeling in the office was relaxed and made me comfortable. This was my first eye doctor's visit since moving from Massachusetts where I went to the same eye doctor for 15 years. I was very impressed with how the office is run as well as the friendliness and expertise of Dr. Salem and Guy who both explained things clearly. Lacy the tech knew exactly how to administer all the pre-exam tests I needed.