Great experience! Was in the area with a pair of busted eyeglasses and they took care of me immediately. 10 minutes later, my glasses were nearly as good as new and it was no charge for the repair.
The Vision Shoppe
About
Located at 49 Federal Rd in Brookfield, CT, The Vision Shoppe is an eye doctor and optical shop serving the Brookfield area. The practice offers both eye exams and eyewear, which means prescriptions can be filled without a second trip. EyeMed, Aetna Vision, Cigna Vision and Humana are among the 8 vision plans accepted. Doctors at this practice include Steven O Hussain, OPT and Edlira Alushi, OD. Walk-in visits are welcome. Call (475) 289-2000 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
49 Federal Rd
Brookfield, CT 06804
Get Directions - Phone
- (475) 289-2000
- Languages spoken
- —
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
| Monday | 9:00 AM – 5:00 PM |
| Tuesday | 9:00 AM – 5:00 PM |
| Wednesday | 10:30 AM – 5:00 PM |
| Thursday | Closed |
| Friday | 9:00 AM – 3:00 PM |
| Saturday | 9:00 AM – 1:00 PM |
| Sunday | Closed |
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Doctors at this practice
Reviews on Google 22
Tried to make an appointment with the dr in this facility, which I have used in the past, they refused to take me in as a patient because I haven’t been there in a little over a year so I had asked the receptionist is this a new policy just because I haven’t been there in over a year. She can’t see me. I can’t make an appointment with her and she said yes that’s correct. You need to go somewhere else very unprofessional
My experience at the Vision Shoppe was fantastic. I was in and out, efficiently serviced at a high level, greeted with friendly faces, warmly welcomed and the owners went above and beyond to help. Danny and Steve were awesome and knowledgeable. Would highly recommend, great services and business and will be going back for any of our eye care needs.
NEGATIVE STARS ! This place is horrible. I will never go back. Ms Alushi is so unbelievably rude. When I got there I had to call before going in. While speaking to the doctor I tried explaining that I had to bring my daughter who was NOT sick, in with me. Due to personal reasons she didn't go to school. When I tried the doctor hung up on me. I saw her at the door and mentioned I was hung up on and my daughter was with me. She gave me a horrible attitude the rest of the exam and it was the most uncomfortable unprofessional exam I have ever experienced. Immediately she responds oh great so bring your sick child here that's great. I responded with she's not sick. She cut me off and said yeah well with things getting a little better everyone just thinks they can do whatever they want. Any time I tried to speak her responses were mmhmm sure. Towards the end of the exam she said I had extremely dry eyes. She recommended drops and gel drops at night. I had told her that I wasn't a fan of how the gel felt, trying to converse with her and see if there was an alternative and her response was well just do whatever you want. Don't ever go to this place. The place is all bagged up as if all customers are disease infested zombies. she is a very rude lady who thinks she can talk down to people. Don't spend a second here. She's horrible!
Over the course of years I have gotten my eyewear from The Vision Shoppe. They are a great and affordable store to buy prescription eyewear from. The staff that work there are also very nice and helpful. I have gone there a few times to have my frames tightened or adjusted and they always did a good job. The last time I needed that done with my most recent glasses, I walked in and said hey my glasses seem a little loose and one side seems to be a little lower than the other. The guy took a good look at the glasses on my face and then took the frames and said that he would heat them so he could adjust them for me. He was back in just minutes and said "try them now" and I did. The glasses fit perfectly and were perfectly straight on my face like I wanted. Just recently, I had broken off one of the nose pads somehow, and simply walked into the store later that day and said that one of my nose pads fell off. They took the glasses and came back less than five minutes later and told me that they had replaced both pads for me. Best part of all is they did it free of charge. I love this store and deffinitely recommend it for eyewear. Thank you for reading this review.
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