Oakley

From the moment my son and I entered the shop the staff were super friendly & the atmosphere was very welcoming. Giovanni in particular was an absolute credit to the company. Exceptional service. The conversation whilst purchasing a t-shirt moved towards his new tech glasses. WOW!! Giovanni was so engaging, we may be looking to buy a pair at some point later this year. Thank you for brightening up our day.

I had a very disappointing experience at an Oakley store (Florida Mall) due to the behavior of one of the sales associates. I politely asked to be assisted by a specific salesperson, and she immediately responded, “he doesn’t speak Spanish.” I found this comment inappropriate and disrespectful. She made an assumption about my language abilities without knowing whether I speak English or not. It felt dismissive and unprofessional. Customer service should be welcoming and respectful to everyone, regardless of language. Unfortunately, this interaction left a very negative impression.

Store manager Giovanni and His assistant were so friendly and cool, and the other dude that speak spanish i hate that forgot his name because they were big big help ! I recommend this store coatumer service to buy is good !

Joseph at the Florida Mall location is great. Very knowledgeable and informative. Smoothest transaction I’ve had in a very long time at a retail store. Top-notch!

Huge shout out to Giovanni at the Oakley store in the Florida mall. Went in with a concern for my lens’ delaminating! He took care of the issue no questions asked! Really made my day! Thanks Gio!