Ocli Vision - Garden City

I had such a great experience with the handsome Dr. Narain. He was an absolute delight. I had cataract surgery with him and it was amazing. I started out with him at RVC and disliked the experience I had with his coordinator there, there was truly a lack of communication there. I then spoke with his coordinator in garden city, Nicole. While she was nice at first, over time she became very snappy over the phone. I could hear her banging on her desk when I would ask questions. This almost made me not want to have surgery at all. I am an older woman, scared of having surgery. It’s my eyes! I called Nicole back to cancel my surgery but was redirected to another coordinator, Anjali. I believe she is also Dr. Narain’s sister. She was absolutely AMAZING! The kind of comfort she provided me goes above and beyond customer service. I felt like I asked her the same questions over and over again but she did not become impatient. She laughed with me over the phone and truly helped me through the whole process! None the less, I had the surgery on both eyes and absolutely LOVE MY VISION & Dr. Narain.

Mya Morris provided exceptional care throughout my cornea cross-linking procedure for keratoconus, and I cannot speak highly enough of her professionalism and expertise. From the very beginning, she demonstrated a deep understanding of my condition and explained every step of the process with clarity and patience. Her calm and reassuring demeanor immediately put me at ease, especially during a procedure that can feel overwhelming. The precision and confidence she displayed throughout the treatment reflected her high level of skill and dedication to patient care. Thanks to her work, my condition has been effectively stabilized, which has made a tremendous difference in my daily life. Most importantly, the success of the procedure allowed me to remain medically cleared for both military service and law enforcement. That outcome alone has had a profound impact on my future and career path. Mya Morris truly goes above and beyond for her patients, ensuring not just clinical success but also long-term well-being. I am incredibly grateful for her care and would strongly recommend her to anyone seeking treatment for keratoconus. Shout out Dr.Donnenfeld and Anjali Devasser(Surgical Coordinator) !

Very disappointed with OCLI Vision in Garden City. My wife was handed multiple forms to sign before her appointment, but nobody clearly explained that certain tests might not be covered by insurance. We have both medical and vision insurance and were surprised to receive a bill afterward. Getting answers was nearly impossible. Calls went unanswered, emails were ignored, and it took almost 10 days plus an in-person visit before we finally received a response. The office manager, Kristy DiSipio, simply emailed us the signed paperwork and stated that we were responsible for the bill without providing any meaningful explanation. She also left a note for the billing department, and when I called, it was clear nobody was interested in reviewing the situation or helping resolve it. We ultimately paid the bill, but the lack of transparency, poor communication, and dismissive customer service were unacceptable. Patients place their trust in medical providers and deserve honesty, transparency, and clear communication. A professional office should clearly explain any charges that may not be covered by insurance before services are performed, not leave patients with unexpected bills and little explanation afterward.

Dr Donnenfeld did my cataract surgery and it came out great! 20 20 vision now with multi-focal lenses. He is just the best! They also have another really great Ophthalmologist who specializes in oculoplastic surgery, Dr. Anna Terrarosa. Dr. Terrarosa did laser surgery on both my eyes to get rid of the folds in my conjunctiva which was causing my eyes to tear constantly. Her bedside manner is very warm and you can see she loves what she does and you feel completely comfortable putting your eyes in her care. My surgery came out 100% and there is no more tearing. If you want the best, go to them.

This office is very clean, the staff was very helpful. Dr Donnenfeld was very thorough. The surgical coordinator Shundell answered all my questions. I highly recommend this place.