Oculus Eyewear

Wow what an amazing optical shop. I went in with two pairs of frames that needed proper adjustments. Right away I could tell optician Ms Jasmine knew her stuff. She saw the fit was a bit off and within minutes she had these frames adjusted for the perfect fit. All free of charge. Personally I had grown tired of going to several big box optical shops over the years. I was settling for frames that fit horribly and with cheap house brand lenses. Not to mention opticians that didnt seem to know about their products. I purchased two higher in pairs online with zeiss lenses. Now I know I have a great shop locally with high end frames and zeiss lenses. Thanks Jasmine. I will be in soon for my next frames and lenses.

I came in to look at some glasses. There was no one else in there but two of the optical technicians. The gal who helped me out was super cold and appeared to hate her job. She acted as if it was an inconvenience for me to come in and look at glasses. And didn’t really seem interested in selling me anything or even remotely trying to get me into a pair of glasses. I was prepared to spend some money but quickly left as I didn’t feel welcomed at all. It was an experience unlike any other I’ve ever had. I am new to the area and stumbled upon this place but based on my experience I would never go back.

Optometrist was great and answered all my specific questions since this is new to me. Front desk was was super helpful and patient. Highly recommend!

Honestly wanted to like this place but after spending alot on a nice pair of frames + zeiss lenses I dealt with a bad prescription and a headache from it for months. brought them back multiple times to get my script checked with the guy there and was met with gaslighting about my own discomfort and that the numbers were correct. After a year I ended up just going to warby Parker and my old eye doctor and the prescription they wrote me was my old one and I had no more headaches and could see clearly again. I returned here to see if they would honor my correct prescription (which had not changed just was wrong from them) and was told I would have to pay for new lenses (500$). This has been a huge disappointment and completely turned me away from luxury eyewear for now. I can’t even take the glasses elsewhere because not just anyone can change the lenses on them. Update: After seeing my review, they reached out and did supply new lenses with the correct prescription at no additional cost.

My experience at Oculus was by far the best I have ever had, from my eye exam to the styling, it was just amazing. Ernesto was absolutely wonderful and provided a level of care and customer service that is just pure perfection. I could feel the love he has for his job and just made the styling experience so enjoyable. I can’t wait to come back! Skiler was so welcoming from the moment I walked in. Thank you guys so much for your time and attention. It was truly wonderful.