Ohio State Havener Eye Institute Dublin

The lady at the front desk was polite and nice to me, however David Castellano, was very dismissive towards my concerns about my eyes and did not make me feel welcomed in the office at all. I came in looking for help to assist with eye strain problems but he basically made it seem I was wasting his time and needed to fix it myself despite me coming for his help. This place doesn't seem to be friendly to people like me disabled and being a person of color, and the reason my visit wasn't terrible was the nice lady at the front desk.

Has a wonderful experience here. They gave me tremendous medical care.

Dr. Castellano, Very disrespectful of my schedule and time., after I just drove 350 miles for this appointment...I showed up at the office this Tuesday morning at 9a. Receptionist looks at me and says we tried to get in contact with you but were unable to reach you. Dr. Castellano had to leave, he is sick. Maybe you don’t have your mail box setup right or it’s full, she says to me. Insult me now.. I find it awful strange that I drove From Sawmill rd over to Post Rd., by way of Muirfield Dr. You don’t think he got sick just so he could go to that Muirfield Memorial tournament today, do you? It is the opening rounds of practice. Did he bring in a doctors excuse, like most workers would have to do if they left early... I’m just saying.... I just got to add one more thing, I have never been this disrespected by a doctor or an office at Ohio State University OSU wants me to call them, I think if they were worried about this they would call me... It looks to me like I supplied enough information for them to contact me.... Don’t waste your time with this office personal....

Dr. Castellano was phenomenal for Lasik. He walked me through the entire process and made sure I was always comfortable. The staff here is also very caring, empathetic, and genuinely happy. I loved my experience!

Not only did Dr. Castellano provide me with eyesight I never knew was possible via mono vision LASIK, he also came to my rescue on a Sunday night when I had a painful eye injury. Much to my surprise, he met me at his office at 6pm on a Sunday and promptly relieved my pain by removing debris from my eye. You don’t get this level of care and service in healthcare often and I’m very grateful for his help!