Ophthalmic Consultants Of Long Island

I had such an amazing experience at OCLI Lenox Hill Hospital, and I have to give a huge shoutout to Kiara at the front desk. From the moment I walked in, she was welcoming, professional, and incredibly kind. Kiara went above and beyond to make sure everything was smooth and stress-free-whether it was helping with paperwork, answering questions, or just bringing a positive energy to the whole visit. You can tell she genuinely cares about patients and takes pride in her work. It's not every day you come across someone who makes a medical visit feel this easy and pleasant. Kiara truly sets the tone for the entire office, and she's a big reason I'd recommend this location to anyone. Thank you for the outstanding service!

honestly i believe this is the worst practice ive ever been to. If you want to be treated inhumanely go here. if you want horrible service go here. this is by far the most unprofessional place i have seen. the staff are incredibly horrible. the manager slammed the door on my arm and bruised me and didn't even apologize!! the place smells horrible the machines are outdated and they blast rap music incredibly loud. This place is a nightmare.!!!oh and don't forget there is a creep worker flirting with your wife making you feel comfortable named shay. be aware of this location i would never recommend it to my worst enemy. never come to this location i repeat don’t waste your time

Dealing with OCLI Lenox Hill is an abysmal experience, which is upsetting given my stellar care from Dr. Wittpenn. OCLI charges a universal $100 deductible. I am on a $0 deductible plan and am not supposed to be charged this (nor anyone else on similar plans). I have tried calling OCLI's billing department, but their call hours are horrendous and are constantly backed up.

I just deleted my old review and wrote a new one, changing it from five stars to two stars due to the impossibility of getting an appointment. It should really be one. But once you get in to see Dr. Deluca, he's great. The appointment process: You can call and stay on hold forever. Or go to the website, where it asks for an email address and demands a verification code that doesn't exist. Waiting, wanting, wishing to return for an appointment. But breaking through the phone tree and website mechanics makes it impossible. After my first few appointments, I never succeeded again. Dr. DeLuca is a prince. Getting in to see him is a full-time job. Finally gave up. Found a new ophthalmologist. Still being spammed with recorded messages asking me to make an appointment. If only I could. Blocked the number.

Dr. D’Aversa was great. In particular, he explained exactly what was going on with my eyes in a way that made it easy to understand. Gave me clear direction on what to do and what not to do. Very friendly and pleasant demeanor, and his assistant was terrific, as well as helpful coordinator.