Ophthalmic Consultants Of Long Island

I've been a patient of Dr. Marc E. Weitschner for close to 40 years. Writing this review is difficult, but necessary. The patient service representatives at OCLI are liars and very unprofessional. I requested a call back from Dr. Weitschner twice in the last 3 weeks and have yet to get a phone call back. I requested to find out what office hours at the office in which he works out of and instead was asked personal questions as an answer in return. I was hung up on by a representative, whom I believe is named Lloyd, who didn't to give me the office hours. I requested to speak to his supervisor for being hung up on and was told they were in a meeting and that I would hear back from them. This was a week ago and I have yet to hear back from a supervisor. Patient service is dead with people such as those employed by OCLI at the helm. I would not recommend them to my worse enemy.

Excellent staff and very very knowledgeable and courteous and helpful and caring doctors. I have recommended to my entire family and friends and will do it again and again. Their accountability and integrity with expertises is unmatched. And kuddos to the each and every office assistants and doctors assistants. 👍👍👍👏👏

My mother visited this office with an eye emergency and had a very disappointing experience with Dr. Wietschner. Despite trying to explain her symptoms and what she was experiencing, he quickly dismissed her concerns and diagnosed her with pink eye, prescribing antibiotics drops for what he said was a viral infection. When her symptoms persisted, she returned three weeks later, hoping to be heard and properly examined. Instead, she was met with the same dismissive attitude. Dr. Wietschner went so far as to suggest she might be infecting her own eye, once again refusing to take her concerns seriously. His demeanor came off as arrogant, rude, and uninterested in truly listening to his patient. Doctors should approach patients with empathy and an open mind, especially when the issue is ongoing. Unfortunately, that was not our experience. I believe the OCLI network likely has other doctors who are more professional and respectful in their interactions. I sincerely hope Dr. Wietschner takes this feedback to heart and reflects on how he engages with his patients. Listening is a crucial part of care.

It was my first time at this office. My parents recommended and I have to say they did not disappoint. They staff members were jovial and friendly. They spoke to me with such respect. The young lady who did my triage was so helpful. I felt like a kid trying to explain my problem and she understood. Then when the doctors came in, I was welcomed with the same pleasant demeanor. Thanks team. Keep up the awesome work you are doing. I would definitely recommend this office to others.

came in a week ago and everyone is nice except for dr. wietschner. he is rude and does not try to listen to the patient. he has too much ego and when a patient tries explaining their problem to him he is in no mood to listen and gets angry.