Optometrist Inside Target Optical

I had a great experience! Dr. Bannon did an excellent job explaining the changes to my prescription and made everything easy to understand. I really appreciated him taking the time to answer my questions. April was so sweet and incredibly helpful when it came to picking out my frames. She made the whole process fun and helped me find a pair that I absolutely love!

After experiencing a horrible experience at the Glendale location I found stellar customer service with this location. It took me three attempts to get my lenses corrected at Glendale and on the third attempt with an eye doctor, they cancelled my appointment after making me wait a half hour. While the sales rep who took care of me was very nice and eager to help, you could tell that the store was badly managed. At best most of the staff were indifferent and at worse you could tell that they just didn't care about customer service. Now this brings me to the Waukesha location. I saw on Google that they had a 4.9 rating and I wanted to see how it could go here. I was not disappointed. Everyone who took care of me from the eye doctor (who was in house rather than virtual), the store manager April who set of the appointment and Niya and Wyatt who took care of my needs went above and beyond to help . Everything went as smoothly as you could expect, they did everything they could to unravel the mess I was in. Shout out to this store and their staff. I work in customer service/sales and I'd be happy to have any of the staff on my team. Their rating is certainly justified

I had a great experience with Wyatt. He was friendly and knowledgeable. He gave me great recommendations on my options with my insurance, and what lenses are best. He gave me excellent service. Dr Bannon was also great, he is easy to work with, and very welcoming, as well as giving me useful advice.

Came to get my new prescription and the entire team, especially Bianca did a great job making it a seamless process. My go to for all my optical needs! Thanks team! Update: Wyatt and April took care of me on the next visit a year later. This place is top notch and great with customer service. Doctor was quick and helpful.

Dr. Bannon was friendly and knowledgeable. He helped with a trial pair to get me through until my order for contacts came in. Wyatt was also great to work with. We spoke over the phone in advance of my appointment and he was able to give me a clear understanding of out of pocket cost and what insurance benefits would be included. He then helped me through the contact ordering process and found discounts that made it very affordable. I’ve always had a great experience at Target Optical.