I purchased 2 pairs of glasses here. The experience overall was mediocre, which would be ok except that this is a very expensive shop - that means I expect better. The quality control was unfortunately also not what it should have been. For the price, I expect flawless quality. The specifics: top dollar paid for 2 pairs of high-end designer frames with the the very best high-end progressive lenses. Also ordered: magnetic clip-ons. This was on the advice of the optician, who noted the advantages of the magnetic variety. They had to be ordered in advance so that the magnets could be built into the otherwise incompatible frames. Unfortunately what I received were physical clip (not magnetic) clip-ons. Not the same. Finally, I received: NO response to my emailed complaint. I did not bother to write this review until more recently I needed new glasses and purchased them from a different optician. As part of the process they checked the lenses I was wearing - the ones made for me by Optyx - and so I learned that these lenses exhibited a significant variance of a half diopter from the ordered prescription. I don't know how much of a discrepancy is within the standards of Optyx, but I think this is too much. So, incorrect product, inaccurate prescription, and no response to my complaint. Two stars.
