Palm Family Eyecare

I called on a Monday, seven days in advance, and cancelled my appointment for the following Monday. Subsequently over the next two days I received three communications from them wanting me to confirm my appointment. I was able to reply to one, in which I advised I had cancelled the appointment two days earlier. Over the next two days I harassed with phone calls, texts, and emails until I told whomever called me on that Friday that I would never go back again.

Haven't had an appointment just yet so I will update this review after the appointment. But so far their website was easy to navigate, easy to read information and what educational information they included. It was simple to request an appointment. The only thing that could have made it better was if the requesting appointment dates and times that are open, was shown. To help in selecting for a appointment request, other then that no complaints.

Staff is friendly and helpful. Dr. Palm and his assistants are great! I love that I can get my eyes examined without having to get dilated. My insurance doesn’t cover the extra test it but it’s well worth the $25! I also appreciate how Dr. Palm shows me the image of my eye and takes the time to discuss the health of my eyes.

Palm Family Eye Care is an example all businesses should follow - very professional yet still personal and caring. Dr. Palm actually listens to his patients, a rare trait these days. The staff are very friendly and welcoming at all times, knowledgeable and helpful. Excellent care and a pleasure to interact with - thank you, Palm Family.

Visit was fairly quick. Dr Palm spoke quite plainly in explaining things. I have been wearing contacts since about 1990, and this was my best experience. And his prescription corrected my vision better than anyone has in many years.