Parkhill Optical

The receptionist that works here is the worst i have ever come across. She doesn’t have a single ounce of care for the customers and should take a refresher training in how to treat customers. She talks in a condescending tone, is quick to jump to conclusions, talks over you, and asks you to take responsibility over things that are under her purview. The doctor staff is all great. But the receptionist is the worst. I would never recommend this place to anyone.

if i could leave negative stars i would. This is the worst place you can come to the receptionist “joy” was so rude her name should be disgust and the man selling glasses was so rude and condescending i couldn’t even buy what i needed because i just wanted to leave. The only nice person there was the doctor but im sure you can find a nice doctor without the rude workers else where. Don’t come here unless you want to be treated like trash and have the worst experience of your life.

Extremely disappointing experience. The customer service was terrible from start to finish—unprofessional, inattentive, and unable to handle even basic multitasking. I came in fully prepared to spend my money, but the lack of care and respect completely changed my mind. It’s a shame, because good service goes a long way. Definitely not worth it.

If only there was a no stars! I have so much to write about this place that I don't know where to start. Let's start with the front desk, the lady in front is not pleasant and looks miserable to be there. The environment isn't welcoming at all. The wait to see the Dr is crazy! Granted he seems to be the only doctor there and he was pleasant. The cost of glasses is pretty steep. The designer selection is close to none. It's all about the sales there. I was told my glasses would be ready in two weeks and I'm three weeks in. I've called twice and no one has any idea when my glasses will be ready.

unfortunately was not happy with this place. the doctor was nice, not through enough. the technician was more like a salesman then anything else. instead of first helping with choosa frame, he went right to the most expensive options for Eyewear. he tired down playing the glasses I had. he wasn't professional at all. In fact while I was there he did the same thing to 2 elderly couples. who ended up paying way to much for their glasses. the clerical was also challenging, I received several calls regarding the same questions. do not recommend this place. 9/29 update - seems they use my health insurance instead a voucher for my eye exam. which only checked my eyesight, nothing else.