Parkway Family Eye Clinic

My kids and I have been going here for years. The eye doctor is great himself BUT the staff.. front desk and floor are rough. From trying to get a simple question answered over the phone to speaking with them in person during check in. The women both Hispanic and white drives my anxiety. Smh this place would be wayyyy better if the Dr. cleans house. The culture seems off. For this reason , I have decided to find somewhere else. My kids are gonna miss the Dr. but the rudeness is unbearable with his staff!

Definitely won't be back to this place in the future. Their prices are ultimately ridiculous!!! The doctor was really nice but my overall experience was not good, which is why I give two stars.

Everyone who works here is amazing. The staff is kind and patient. The Doctor provide me a quick detailed exam. I was seen quickly. When I scheduled the appointment with a short notice I was seen within the week.

Amazing experience! It was my first time getting glasses, and the staff were so patient and helpful. They explained everything clearly, helped me find the perfect pair, and made the whole process super quick and easy. Highly recommend!

I am posting this review based on my experience with this office May 13, 2025. Upon arrival of my appointment I was checked in, asked for my copayment and was told I would be seen momentarily. To my displeasure this was not the case. The Dr. was running late, not that I was informed but over heard the front desk informing someone else. Just to clarify I was “on-time” for my appointment and received a confirmation text that I responded too the day before. Apparently he scheduled a meeting with some reps and chose to dismiss my appointment to meet with the reps. Again not being told why I was waiting….after 45 minutes after I had to ask, what was the issue I was finally told that the Dr. was meeting with eye reps, while I had been waiting. The audacity of not being considerate of my time as I was of his! Before making an appointment with this office I would consider how much your time is worth because my experience was this office surely doesn’t care. I decided to schedule an appointment elsewhere because I have no time to be disrespected. Sincerely -No Longer your customer!!!