Pearle Vision

Great service. My new glasses only took a few days when they said it would take a few weeks. When I picked them up Brittany helped my wife ordered hers. She was very nice and helpful. My wife has a hard time walking and Brittany picked out some options for her and brought them to her. Thank you.

Both of my kids have gotten glasses here over the years. Last year we went somewhere else closer to us and had a terrible experience. We won’t make that mistake again. Pearle Vision is definitely worth the extra 30 min drive. Brittany was very helpful finding my picky daughter glasses she loved. The girl that was there when we picked them up was nice and fixed my glasses for me even though I didn’t buy them there. Great service!

Brittany and the other woman there have no manners or respect. Two or more people in the store…they may have. But I stood there, by myself, after finishing my vision exam to order the Meta glasses and both refused to allow me to clean the glasses in order to try them on and put them on my face. Brittany was aggressive enough to move my written prescription sitting on the desk closer to me as if she was prompting my exit, and then came around the corner opening both arms wide. Weird and aggressive behavior. The other woman had to tell her to go to the back. There is no reason I should be allowing someone else to clean with a small alcohol swab something that is about to be on “my” face with all the diseases and germs and flus going around. If anything, allow me to do it and “show me.” I had to be very blunt. I really don’t know how many times you coughed, sneezed, or touched your own face before wanting to disinfect “for me.” They lost out on a sale and a customer, and it necessitated the need to have to go elsewhere to finish my business. Like why are you working here? You are nasty and aggressive. And this is the exchange. I am a veteran who deserves respect just as anyone at any establishment. It’s just shocking this woman behaved this way at the exchange. I spoke to the manager. Green and blue hair, I gave you the benefit of the doubt. But when you walked around the counter towards me extending your arms out wide confronting me, and your coworker has to tell you to go to the back, you don’t deserve to be employed there. Please replay the cameras.

Leah and Jennifer were absolutely lovely. They were so incredibly patient, didn't force me into anything, and made sure that we got the best discount we were eligible for. We stopped by on a visit from another installation, and I 10/10 would make that trip again to get another pair of glasses. Edit: I encountered an issue with my glasses that were mailed to me, and Jennifer immediately problem solved. My mom was able to pick up the new pair and hang on to them for when I was able to visit. After I was able to get them, Brittany worked actual magic (and was very patient with me), and my glasses fit perfectly! She was also able to quickly pull up all of my info and have sunglass lens ordered. I'm very glad to make the trip.

I cannot say enough wonderful things about Jennifer at Pearle Vision! From the moment I stepped into the store, she greeted me with the warmest smile and an upbeat attitude that instantly made me feel welcome. Jennifer’s knowledge and expertise were apparent right away—she took the time to walk me through my options, explained everything clearly, and never once made me feel rushed or overwhelmed. When it came to choosing glasses, Jennifer was a total rock star! She has an incredible eye for style and helped me find the perfect frames that not only matched my personality but also fit comfortably. Her suggestions were spot on, and she was genuinely invested in making sure I loved my choice and that also made my wife happy! What really stood out was her patience and attention to detail. She carefully adjusted my frames for the perfect fit and ensured I was completely satisfied before leaving. It’s rare to find someone so dedicated to providing a great customer experience, and Jennifer exceeded all my expectations. Jennifer turned what could have been a stressful task into a fun and enjoyable experience. She is truly an asset to Pearle Vision, and I’ll be recommending her to everyone I know. Thank you, Jennifer, for your exceptional service—you’ve earned a customer for life!