Pearle Vision Rivertree Center

I had a great experience here. The team was helpful, the place was clean, and everything was handled quickly . Great service, friendly staff, and a fast visit from start to finish. I would definitely recommend this business. They were kind, professional, and easy to work with. The staff went out of their way to keep me abreast of everything that was happening with my glasses !!!!!! They are the best!!!!!!

This is absolutely the most efficient, cleanest, and the staff is freaking amazing and so very helpful! Dr. Kara C. Nguyen, not only is amazing, but she offers many different brands that could be tailored to your preference. She and her staff truly care about your experience!

Dr. Kara Nguyen is outstanding and a true professional. I have been going to her regularly now for a few years. Unfortunately, I did not receive the same level of professionalism and respect from the front staff. I asked for help in adjusting my frames to fit correctly. Instead of just completing my request, Denise gave her rude, unsolicited opinion, “Those frames are too wide for your face, but I guess if you like the style…” and Addison responded, “I know.” These are a pair of glasses less than a year old that I enjoy. Best of all, they are functional and paid for. This honestly felt like they were creating an unnecessary problem and trying to find an insecurity. It’s a sales tactic to try to upsell a customer, often by bullying other women. It’s unprofessional, poor behavior and I certainly do not accept or tolerate it.

I bought new glasses from here to update my prescription and replace my old ones. I was up charged on anti-glare lenses and I paid extra for a better brand of frame. I even paid extra for the protection plan. When purchased, they sat loose on my face and before I could take them somewhere to be adjusted, they had fell off and became lost during a trip. Upon calling for a replacement, the customer service seemed more interested in trying to sell me on a new pair than to honor a replacement. I'm down upwards of $250 with nothing to show for. I won't deal here again and discourage others to as well.

Allison came in clutch 💁🏼‍♀️when helping me pick out the perfect frames. Best eyeglass experience I’ve ever had. Glad I made the transition to Pearle Vision 💜