Peninsula Community Health Services of Alaska

I used their eye clinic and had a wonderful experience. The staff was pleasant and professional. My appointment was thorough and on time. I appreciated that they were able to help me pick out new glasses and the prices were reasonable. This will definitely be my clinic of choice.

Will never be coming back. Had a 430p appointment, I scheduled weeks before. Got there at 430 for my appointment the front desk then told me I was late for my appointment and I needed to reschedule because of paperwork needing to be filled out and that I needed to be there 15 minutes before the appointment. After telling me that she proceeded to hand me paperwork to fill out. She wanted me to fill out paperwork for an appointment she wouldn’t allow me to be seen for! Even though I was on time. If you want people there 15 minutes earlier then they should have scheduled me for 415. I drove an hour from cooper landing through July sockeye traffic just for my time to be wasted! Don’t waste your time with them like I did!

I am normally very happy with PCHS but after today I may go elsewhere. I had a 3pm appointment, got there at 245. Was in so much pain I was literally crying, begging them to help me. She checked me and told me to sit in lobby, the pain was so bad I couldn't walk. Left me there crying for 20 minutes. Finally my husband asked how soon before I was seen, they said I was next. I was not next and 4 other people got called back. By 315 I could no longer handle the pain and my husband rushed me to ER where I was able to get help. Not 1 person acknowledged my condition, they didn't speak to me, tell me how much more of a wait I would have, or anything. I was absolutely humiliated sitting in the lobby, in pain crying and not 1 staff attempted to communicate or do something to help. I would've been grateful for anything

Soldotna PCHS was terrible, the front desk person Christopher was absolutely a stuck up individual and 100% unsympathetic. We were running slightly late soldotna was fixing some potholes and the paperwork that would have taken 2 minutes with their new policy has to be turned in before the appointment. I will strictly only be going to Kenai location. Pchs needs to understand life happens but cancelling a whole appointment that takes 10 to 15 mins for 2 min paperwork is crazy.

I can not speak highly enough of Dr. Walgenbach who in my opinion saved my brother from brain injury or worse. The only reason not a 5 star rating is that I was surprised that the exam fee and fitting fee was considerably higher than other clinics. Still very happy, just surprised. My fault for not checking beforehand.