Perspective Eye Care OD Next To Walmart

If I could give no stars I would! I called to make sure my kids insurance was accepted and asked if I can go in as a walk in, the girl that answered said yes they can come in as a walk in. It didn't take me more than 10 minutes to go in and check my kids in. 20 minutes later the receptionist told me we couldn't be seen because there was no time. This was at 11:00am if they would of told me no right away I would of found somewhere else to go. The even have a big sign outside that says walk in welcome 🙄

Stopped by here to make an appointment for my son to get a eye exam surprisingly they were pretty booked up. A couple of years ago you couldn't pay me to come here with that terrible staff, but now things has changed only time will tell.

Dr. Nguyen was great and professional. Went in for an eye exam to get a new prescription for contacts. She was very easy to talk to. explained everything well and answered all my questions. My previous eye exam (at another optometrist) felt rushed and I think they didn’t dial in my prescription 100% right. BUT Dr Nguyen did really made sure it was just right! 👌🏻 Located at Walmart on Fairmont. Right side entrance is a door before the main Walmart entrance. Neat and clean office. Terrific experience overall. Thanks doctor Nguyen 🙏🏻 5 stars plus!

If you want competency this is not the place, the Dr. is good but the staff is not, 1st they don't answer the phone, 2nd when they finally do answer they are short and will give you the incorrect information. I called to make sure they had the contacts ready before I head out, guess what? It was a blank trip and to top it off, the staff don't know anything and can't do anything. Supposedly they will call me when they arrive, which that's what I was told a week ago. But it was my fault for even going there in the first place, I should ed have read the reviews first.

Worse experience ever. Beware of hidden fees! My son couldn’t get his “free” trial contact lenses that is covered by our insurance because we had to pay a $30 fee so they could “teach” him how to put them on. Supposedly it’s a policy but they don’t have that written down anywhere! These kind of fees should be written down to make people aware before getting fitted for contacts. Eventually we had to pay because services were already provided. Absolutely ridiculous! Side note: Dr Nguyen at Perspective Eye Care located inside Walmart in Fairmont has the worse bedside manners!