Philly Vision Care

On today of December 11,2025 I had a appointment to do a eye exam. I walk in and I get told oh we are an hour behind yet there was people sitting there in chairs and it smelt like weed in there.In it was completely disgusting trash everywhere and dirt everywhere.I do not recommend this place at all.If your going to make appointments go by appointments don't struggle and fall behind or be smart and hire more employees Completely uncalled for today.

Great place especially for seniors. The doctor took time with my exam and we discovered that I was having trouble with night vision because I had been wearing the wrong prescription for my needs. The customer service was great. They took time with me for my frames and contacts. So many other places operate like a factor and especially bum rush seniors out but that was not my experience here.

I've been going to this office for years and never has been an issue until this week. I came here for an eye exam and to get new frames. I selected my new frames and got prescription on the 24th of September. I was told by the front desk the glasses would be ready for pick up in 8 business days. Fast forward to this week the office claims they can't find my glasses and that I never came for prescription just an exam. The exams come with prescription as well. My insurance was charged and still no glasses. I called the office today and they were extremely disrespectful and rude. I will not be returning to this office anymore and will be reporting them.

Made an appointment for a first time visit, and arrive before my appointment. As soon as i walked in i was immediately told they are over an hour behind. It smelled like weed in there and was very dirty and cluttered. I will not be returning. Very unprofessional.

Do not go here. Waited an hour and a half to be seen by the optometrist. The only reason I waited that long was because their website has a special for an eye and contact lens exam for $49.99 (as of 9/1/22.) When I finally was seated for the exam, the front clerk says that it will be $90.00 because an eye exam and a contact exam are charged separately. I referenced what the website says. He rambles off something about insurances and that he could give me a discount and charge $90.00 and leaves the room. The doctor asks what I want to do. I leave. Very unprofessional environment. I'd even take America's Best over this place any day. Just be clear, honest, and upfront about your prices, and if someone wants to pay that price they will pay it. No need to bait and switch.