Overall not happy with my experience. My appointment was at 10:30 and I wasn't seen until after 11:45 at least. They were severely backlogged with patients and I guess they overbooked? One lady I sat with in there had been there since 9:30 and wasn't seen until right before I was. If I'm being held to the standard of showing up ON TIME (I even showed up early at 10:15 to do paperwork...) then I expect them to be held to the same standard and actually see me within an hour... I would have understood maybe 20 minutes late at most but an hour and a half late is just RIDICULOUS. I also had to ask for my new patient paperwork myself, they didn't know to give it to me. The nurse that did my exam was nice enough but she seemed a little apathetic. I don't really care about that because she did a good job, but thought I'd mention it. Dr. Mohan was nice as well but I felt he didn't really give me the time I needed with him. He seemed to rush through my exam. And I did not get my prescription the day of. I was told he would not have time to write it up today and I could come back Thursday (this took place on Wednesday 12/18.) or I could have the prescription mailed to me. When I confirmed I'd be coming back Thursday to pick it up, the girl at the desk told me actually I'd better wait until Friday AND call to make sure they actually have it ready. I feel like I was being asked to do what was their job. I shouldn't have to call ahead to ask if my prescription was ready if it had been written up the same day like every other office does it..... I was also given the excuse that he had to go to the nursing home in town later that day to give care to the residents there. I understand that that's a good thing he's doing and I have empathy for those people but at the same time it's really not MY problem that the doctor over extended himself and I should be a priority because I was seen earlier in the day. My stepmom has gone recently as well and she was shocked with what I told her so I guess this is not normal for their office but it doesn't really change my opinion. I'm sure this is a great office when not so busy but this was too much....
