Pinnacle Eye Care

My eye doctor Sam he went to another location joined together my second year going to the new place. It’s very nice. Everyone is very nice ladies from the old place still there. I love it. They are so nice. They remember you they call you by name and also the new staff very, very friendly. They have nice greenery plants the husband for tips which he gave Neice very nice atmosphere very. And the eye doctor in the staff from my old place, they have so much patience with me because I always take so long to pick our frames. I tried my best to do it quickly. It never works out. I always have like 10 to 12 pair to pick after I love you, ladies and gentlemen, thank you for being so professional and that touch with the customer service. I love you rarely see it anymore so thank you for that.💕🥰

Our insurance changed so we needed to find a new eye doctor for the family. I took my daughter first and she say Dr. Bock. She was fantastic. She helped my daughter get contacts and was very helpful and understanding to her situation. Dr. King-Smith saw me and my husband and was also exceptional at getting us both in new glasses. Friendly, very good at explaining what he saw in a way that we understood also. Office staff is extremely kind and helpful and with our VSP eye insurance the all were knowledgeable and got us incredible prices on our glasses.

So glad I found Pinnacle Eye Care! What a great practice. The front desk staff is friendly and helpful. Dr. King-Smith uses the best technology and completes a thorough and precise exam. He is knowledgeable, personable, and kind. The optical technicians are great too; listening to your feedback and working to get you just the right fit for the right price! I highly recommend Pinnacle Eye Care. Check them out!

I am a new patient here and had a really good experience. From the time I met with the receptionist, had my eye exam, and ordered new glasses, I was very impressed. I didn't feel rushed and all my questions were answered with confidence. Thank you so much for great service.

Update: The office states they attempted to communicate this balance previously. However, this was not clearly communicated to me at the time of scheduling. While I understand billing policies, I would have expected clearer communication upfront—especially when it affects a child’s scheduled visit. I also did not expect this type of handling from a healthcare provider. The issue here is not the balance itself, but how and when it was communicated. I was disappointed with my experience, mainly due to how this situation was handled. We were informed of a $120 balance from 2023 just two days before our scheduled appointment after waiting several weeks. We were told that my child’s appointment could not proceed unless the balance was paid. The balance was related to an insurance issue that we were not aware of, and we did not understand why it was not covered. However, the timing and the way this was communicated felt unprofessional and not what I would expect from a healthcare provider. We chose to cancel and seek care elsewhere.