My aunt saw Dr. Santiago for the first time yesterday. She has RA and has a hard time walking and also holding the same position for a longer time. The staff and Dr. Santiago went above and beyond to accomodate her. They were so nice and soooo patient even though we took a lot of their time. Dr.Santiago explained everything and answered all her questions as did the wonderful staff. I can't tell you how much I appreciate everything they have done. They even adjusted her old glasses when were were checking out. She (and I) is absolutely thrilled with the appointment. We look forward to going back. Thank you.
About
Professional Eye Care Center is an eye doctor and optical shop in Niles, Illinois, located at 7225 N Caldwell Ave. Eye exams and an optical dispensary are both on site, so you can have your eyes checked and pick out frames in one visit. The practice is in network with 9 vision plans, including VSP, EyeMed, Aetna Vision and Cigna Vision. Doctors at this practice include Pamela Lowe, OD, Faustino Santiago, OD and Kelly Djoum, OD. The optical carries 36 frame brands. It is open 4 days a week, with evening hours on weekdays. Walk-ins are accepted. Call (847) 647-0707 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
7225 N Caldwell Ave
Niles, IL 60714
Get Directions - Phone
- (847) 647-0707
- Languages spoken
- English, Spanish, Greek
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
| Monday | 10:00 AM – 6:00 PM |
| Tuesday | 10:00 AM – 7:00 PM |
| Thursday | 10:00 AM – 7:00 PM |
| Friday | 10:00 AM – 5:00 PM |
Currently closed. Times shown in America/Chicago. Holiday hours may differ.
Doctors at this practice
Reviews on Google 75
I had a fantastic experience at this eye center and highly recommend them to anyone looking for top-tier optometry care. From the moment I walked in, the staff was welcoming and professional, ensuring the entire process was seamless and efficient. The doctor took the time to conduct a very thorough exam, explaining everything clearly and answering all of my questions with great expertise. They have a wonderful selection of frames, and I never felt rushed while making my choice. It’s rare to find a practice that combines such advanced clinical care with truly personalized customer service. I’ll definitely be returning for my future eye care needs!
I always receive the best care when I go there. The staff are all helpful and friendly and Dr Santiago takes his time doesn’t rush through the appointment I have had two eye problems that I had to get an immediate treatment and they always fit me in that day without having to wait for an appointment
Great experience for 1st time being at this office. Staff and doctor were friendly and explained whole process throughout exam and picking frame.
I absolutely love this place! Every single person that works here is so caring and thorough with their patients. They do everything in their power to give the patients an amazing experience. The optometrists, opticians, and front desk receptionists are all some of the kindest people I’ve ever met. They explain everything well, and they make sure all of my needs are met for eye exams, contact lenses, and glasses. I definitely recommend this clinic.
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