Professional Vision Services - Urbana

The office won’t let you try your glasses when you come in to pick them up. They gave us the wrong prescription. When we could tell they were wrong they made us come back to say, looks right to us but we’re not going to check them. It took another 2 visits and 4 weeks to get the correct prescription. Then they again would not let you try them before leaving. We’re hoping they are correct this time. Worst experience I’ve ever had. Definitely will NOT ever return!!

If you need serious attention or maybe are a current customer, maybe this place is ok. My daughter loves it, but she has a different doctor than the one I saw. Bradley Ortisi, I believe. My doctor was Harry Davis. I am 60, with diabetes. I told him that I could see the edge of my lens, had major 'floaties' in one eye and could not see completely clearly past a couple of feet. He said my retina detached and it just happens sometimes and should clear up in 90 days or so. Said I just needed 1.25 readers. Appointment just lasted 7 minutes. That was a year ago. I felt like I was a huge inconvenience for him. Still have the floaties. Still can't see unless I put readers on and pull whatever I am trying to read right up to my face. I'd love to see my grandbabies clearly from across the room, but that won't happen until I get to a real eye doctor that takes the time to really care and give me the prescription that I need. Maybe this year if I can find a new eye doctor. I won't say the place is bad because my daughter has been going there for years and loves it. Just make sure you don't get Harry. Can't bring myself to call him a doctor because he felt more like a bored customer service agent who just wanted to get me off the call as fast as possible and didn't care if he actually helped or not. Apparently he works in Bellefontaine as well. Caveat Emptor. One star because zero stars is not an option. And again, for the "doctor", not the office.

Great experience at Professional Vision Services in Urbana... very pleased with the service provided by Dr. Centar and Emily ... and the outcome ... I'm seeing very clearly now.

Last year when I got glasses the doctor refused to address my double vision even though I specifically told him I needed the prism in my lenses. He preceeded to tell me it wasn't worth putting in because it was such an insignificant "number" on paper but here I've been trying to figure out which one of the 3 roads I see I'm suppose to travel on. Struggling at work because of the double vision and within the past year my eyesight has become significantly worse.

Have had my eye appointments and glasses and contacts done here for years, the staff is friendly and things run nicely.