if I could rate them zero stars i would. They are unprofessional and rude. The lady had the nerve to tell my mom she couldn't afford the coach glasses. now this is after she arrived 45 minutes early for her appointment and still didn't get seen until 30 minutes after the scheduled time. I don't recommend this place to anyone. How rude.
Pure Vision Eye Care
About
Pure Vision Eye Care is an eye doctor and optical shop in Grand Prairie, Texas, located at 2615 W Pioneer Pkwy Ste 105. Eye exams and an optical dispensary are both on site, so you can have your eyes checked and pick out frames in one visit. Listed services include comprehensive eye exam, glasses & frames and contact lenses. The practice is in network with 4 vision plans, including Superior Vision. It is open 6 days a week, including Saturdays. Walk-ins are accepted. Call (972) 636-8070 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
2615 W Pioneer Pkwy Ste 105
Grand Prairie, TX 75051-3602
Get Directions - Phone
- (972) 636-8070
- Languages spoken
- —
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
| Monday | 10:00 AM – 6:00 PM |
| Tuesday | 9:00 AM – 6:00 PM |
| Wednesday | 10:00 AM – 6:00 PM |
| Thursday | 9:00 AM – 6:00 PM |
| Friday | 9:00 AM – 6:00 PM |
| Saturday | 9:00 AM – 5:00 PM |
Currently closed. Times shown in America/Chicago. Holiday hours may differ.
Reviews on Google 29
I went there last Friday and asking for the price of my glass... the lady there unprofessional, she doesn’t know anything and Tell me waiting for a guy come back then will do the price. ... I did see the way they doing to check up your eyes. They treated customers like a fish market by just hurrying to get the prescription and don’t care that you do have a good and right prescription So unprofessional. Think before you come here
Had my contacts done in less than a week. Amazing service from Tom and the rest of the team. I would definitely recommend this place to anyone who is looking to get a new pair of glasses or just basic eye checks
Awesome experience all around. very informative about the processes and answered any questions i had. the whole staff is so friendly and make you feel like family! good selection of glasses and lens options as well!
Very poor service, untrained office people When I ordered my glasses, I gave them the prescription, and was explicit what I wanted eg: 35mm wide tri-focal, poly hardened, non glare. We settled on the price for the glasses and frames. When the glasses came in they were NOT non glare. I was told that they could make them non glare, it would take about 2 weeks, and it would cost me an extra $40-$50. Non glare is especially important for night driving to reduce glare from oncoming headlights, and street lights. I told the young lady at the counter (the only one there) that the glasses were not acceptable, and I want my money back. I was told that they did not do refunds. I later received a call to come back in on the following Monday, and they would refund my money. I did go back in, returned the glasses, and then was told that it would take 2 weeks to see the return on my card account. It did take 2 weeks to see the return credit.
Reviews are written by Google users and shown as published on Google. EyecareSearch does not edit, verify or rank them.