Rajan Thomas OD

They sent me to a surgeon who has to many patients. Everytime I go for a followup which is every two weeks. The doctor then states you can stop taking your eyedrops and you can wash your hair now. The problem is he states that same thing everytime I visit him. Apparently he doesnt really keep up with what's going on with his patients. There is a 2 and 3 hours wait to see him for 5 minutes to tell me the same thing over and over again. His first surgery failed and the second surgery I still cant see. Before the surgeries I was fine. Its the doctors at Lens crafters who stated he was the best. If thats the case then why did his surgery fail and why cant I still see. I called this office and they also have no clue. Rhonda makes excuses for the surgeon I was refered to. If your a patient at this practice I would not allow them to refer you to surgeons. Your eyesight is one if the most important gifts we are given. Now this practice has taken that from me. All my doctors keep telling me why would you go to Lens Crafters to get your eyeglasses. I don't purchase from them anymore. Every pair of glasses I've ever purchased at Lens crafters the coating came off. I paid twice as much then any other pair of glasses. I always thought the doctors at Dr. REIDS were excellent but after sending me to Woolfson I dont feel they make the right choices for there patients. I also noticed the assistants rush through the eye exam and I've had to retake test that had already been given. They act like they hate there jobs. Well put yourself in your patients situation before you give poor service. I really truly think they dont care. Its just a job and not there eyesight. I do belive in Karma and we all get older everyday. Eyesight changes as we age.

I have nothing but the nicest things to say about this place. I was intown a couple of weeks ago ( I live in Texas) and as I was traveling from TX to GA, I accidently left my prescription glasses at out hotel. I get to GA and realize I've lost them and the current and only pair of contacts were acting up which is why I had been using my glasses. This is a saturday afternoon and I start looking around the Buford area to see what options I may have. Someone mentions that Lens Crafters can do same day glasses that so I look them up and see that I can make an appointment for the next day. I go in and mention my dilema but because my prescription is so high that option won't work and because I wear a very specific custom set of contacts, I know the optomoetrist is unlikely to have any on hand. I talk to a very nice lady in the doctors office anyway, she tells me she won't have that specific set on hand because it's so high. So I leave, very disappointed. As we are leaving the parking lot, she calls me back in because she think that maybe she does. I rush back inside, she takes my current prescription and tells me will look and tells me to see the doctor. I see Dr. Uyen Thu Vo, who was so wonderful and assured me that I would leave with a new pair of contacts. And I did!! I couldn't believe it! That has never happened before. My eyes had never felt better. If I lived in the area, I would go back every year. They were also so helpful and nice.

coming here for 10 years now: courteous staff, professional, clean machines, wiped machines while in rooms. -1 star as all the floors in any offices I was in needed vacuumed. Quite a bit of dust on nooks and crannies of machines or cables connections (not easy to clean but need it) Broken drawer in an exam room. These seem to show a lack of ? . Dr Vo is great! Wife loves her too! Professional and thorough!

I had a fantastic appointment with Dr Thu Vo. She was very thorough, informative, and kind so it helped to ease my anxiety during the eye exam. I will definitely be back and recommending my friends and family too. It’s great to have a doctor who truly cares about your health.

Disappointing Experience with Dr. Loan Unsworth I’ve been a patient at this clinic for nearly 10 years and have always had generally positive experiences—until my recent visit with Dr. Loan Unsworth. Unfortunately, this was my first appointment with her, and it was extremely disappointing. She came across as impatient and, at times, borderline rude. At one point during the appointment, she said, “Sir, I’m trying to help you here.” I was taken aback, as I hadn’t said or done anything to warrant that kind of reaction. When I asked why she said that, her response was, “Oh, it’s okay—it’s just a misreading.” To this day, I’m still not sure what that even meant. Following the appointment, I submitted a formal complaint using the form provided. The form clearly stated that someone would get back to me within five days. It’s now been 12 days, and I have yet to hear from anyone. This experience has left me feeling frustrated and unheard. I truly hope the clinic takes patient concerns more seriously moving forward.