Already knew what I was going to buy so I was in and out pretty quick. Happy with how fast I was able to get my glasses ordered. I’ve shopped here before and the pickup experience is also easy. Wish I was able to open the box myself though.
Ray Ban
About
Located at 1420 Abbot Kinney Blvd in Los Angeles, CA, Ray Ban is an optical shop serving the Los Angeles area. The location sells eyewear and contact lenses but does not list eye exams. Listed services include glasses & frames. EyeMed, Aetna Vision, Cigna Vision and Humana are among the 8 vision plans accepted. Walk-in visits are welcome. Call (310) 314-3992 to confirm hours and coverage before you visit.
- Listing type
- Optical — retail only, no exams on site
- Address
-
1420 Abbot Kinney Blvd
Los Angeles, CA 90291
Get Directions - Phone
- (310) 314-3992
- Languages spoken
- —
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/Los_Angeles. Holiday hours may differ.
Reviews on Google 113
Great store and great service at the Venice location! Colin and Chris were amazing help with guidance to get me the ideal glasses I wanted for my prescription and the price was incredible
I recently purchased a pair of Ray-Ban sunglasses from the Newport Beach store on February 22. At the time of purchase, I was clearly told that I had a 45-day return period. After a short time, I noticed small marks on the lenses, which appeared to be a product issue. On March 14, while I was near Venice Beach, I stopped by the Ray-Ban store there to process a return. Unfortunately, the experience was extremely disappointing. First, the store manager/owner immediately accused me of wearing the sunglasses the entire time, which was simply not true. The glasses were barely used, and the marks were the reason I came in. Second, he even attempted to clean the lenses himself but was unable to remove the marks, clearly showing that the issue was with the product itself. Third, he complained that he would be “taking the hit” because I was returning the sunglasses to a different Ray-Ban store, which should not be the customer’s concern if the brand offers a 45-day return policy. Finally, he claimed that their system was not working properly and refused to process the return, leaving me with defective sunglasses and no resolution. Overall, this was a very disappointing customer service experience. Ray-Ban markets itself as a premium brand, but the service I received did not reflect that at all. Experiences like this make customers seriously consider switching to another brand.
Chris was amazing and incredibly helpful in finding the right fit for me. I initially wanted the regular size Meta Wayfarers Gen 2 (matte black) because I thought a slightly tighter fit would be fine. He took the time to show me the difference between the regular and larger frames and explained why the larger size would be better suited for my head shape. I’m really glad I listened - they fit perfectly and feel amazing. Great customer service and attention to detail.
My whole experience was great. The salesperson was helpful in many ways. He was able to help me find glasses that fit my facial structure.
Reviews are written by Google users and shown as published on Google. EyecareSearch does not edit, verify or rank them.