5 stars for Gage at Ray-Ban! Gage was so kind, helpful and knowledgeable. He helped me through the whole process of making a selection when I was very undecided. My husband wanted to get me a meta glass for my birthday gift and even after I needed to make a return he made my return super easy and walked me through the whole process. I had a lot of back and forth deciding and he never felt angry or irritated like one of the ladies in there .Great customer service .thank you Gage! Ask for him !
About
Located at 600 N Shepherd Dr in Houston, TX, Ray Ban is an eye doctor and optical shop serving the Houston area. The practice offers both eye exams and eyewear, which means prescriptions can be filled without a second trip. EyeMed, Aetna Vision, Cigna Vision and Humana are among the 8 vision plans accepted. Walk-in visits are welcome. Call (832) 844-3128 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
600 N Shepherd Dr
Houston, TX 77007
Get Directions - Phone
- (832) 844-3128
- Languages spoken
- —
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/Chicago. Holiday hours may differ.
Reviews on Google 185
Gage was amazing! My daughter completely busted my Ray-Ban sunglasses and damaged the frame, but Gage was able to fix them and make them look great again. He was so helpful and professional. Really appreciate him saving my sunglasses! Highly recommend!
I had such a great experience at Ray-Ban the other day thanks to Dionna! From the moment I walked in, she was welcoming, knowledgeable, and truly attentive. She took the time to understand what I was looking for and helped me find the perfect pair without any pressure. Her customer service was top-tier, and she made the whole process easy and enjoyable. Ray-Ban is lucky to have her!
Dionna is the best! We drove in from another state to work with her on getting four prescription eyeglasses and sunglasses. After our conversation over the phone in December 2025 where she was very kind, patient with all of my questions, and knowledgeable, we decided to make the drive and buy from Ray-Ban in Houston. We stayed in the store with her for almost two hours while she helped us with everything. Gage, the manager, was also so very helpful, kind, and accommodating with both Dionna and me. I'm glad that we decided to make the drive and do business with them.
Stopped by to get some answers and ultimately purchase the new Ray Ban Meta Glasses. I am not the biggest tech guy in the world, so Mariam walked me through the setup and answered all my questions. Super patient and took excellent care of me. Thank you for such a positive experience!
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