*Overcharged by $200 *Artificial google reviews *Shady practices 👇🏽👇🏽👇🏽 I was charged over $200 on top of my annual eye exam. Very disappointed with the lack of transparency here. I went in for a routine eye exam, as I have been doing for the past five years with no billing issues, and this year I was given two additional tests that were separately billed and not covered by my insurance. I was never told these were additional charges and never knowingly consented to them. When I asked why, I was simply told, “We do those tests on everyone.” They did not do those additional diagnostic services in my previous appointments.🧢 I would have appreciated being given the choice BEFORE the tests were performed, not finding out when the bill arrived. Surprise charges are not transparency. AND they really force patients to make 5 star reviews while being treated. Lots of shady and unethical practices at this facility. There are better places out there. AVOID THIS PLACE!
About
Located at 94-216 Farrington Hwy Ste B2-203 in Waipahu, HI, Retina Institute Of Hawaii is an eye doctor and optical shop serving the Waipahu area. The practice offers both eye exams and eyewear, which means prescriptions can be filled without a second trip. Listed services include comprehensive eye exam, glasses & frames, contact lenses and contact lens fitting. EyeMed, Davis Vision, Superior Vision and Spectera are among the 12 vision plans accepted. 6 doctors are listed here, including Mark Bryant, OD, Wendell Danforth, MD and Suzane Elwishahi, OD. It is open 5 days a week. Walk-in visits are welcome. Call (808) 855-0255 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
94-216 Farrington Hwy Ste B2-203
94-216 Farrington Hwy
Waipahu, HI 96797-1922
Get Directions - Phone
- (808) 855-0255
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
| Monday | 7:00 AM – 4:00 PM |
| Tuesday | 7:00 AM – 4:00 PM |
| Wednesday | 7:00 AM – 4:00 PM |
| Thursday | 7:00 AM – 4:00 PM |
| Friday | 7:00 AM – 4:00 PM |
Currently closed. Times shown in Pacific/Honolulu. Holiday hours may differ.
Doctors at this practice
Reviews on Google 27
Very thorough and moves quickly. Dr. Elwishahi takes very good care of my eyes. The staff treats me like family thank you Roz and all. I highly recommend Eye Center of Hawaii
Dr. Danforth and the team are efficient and effective. It's a great experience. I highly recommend this place from the friendly and helpful staff to the knowledgeable doctor. Good atmosphere.
Excellent my wife and I have been coming here over 10 years and they take care of everything from my diabetes to my glasses. The doctors are very caring and the staff are all great.
Great service in Waipahu office with Dr Elwishahi and Cass. Only issue is we can't pay our bills and co-payment with cash. They should accept cash payments
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