I was happy with my new prescription, the doctor I saw and 1 of 2 optical frame specialist I got paired with to help fit me for my new frames and lenses; all GOOD there. However the other frame specialist (I didn't see) and the receptionists I felt I got wired stares, and unfriendly and not very welcoming vibes from when I went in-person for my appointments.
About
Located at 1100 Commercial St in Rockport, ME, Rockland Eye Care is an eye doctor and optical shop serving the Rockport area. The practice offers both eye exams and eyewear, which means prescriptions can be filled without a second trip. VSP, EyeMed, Aetna Vision and Cigna Vision are among the 9 vision plans accepted. Doctors at this practice include Kristen Fuller, OD, Maria Ennamorati, OD and Jeremiah J Labree, OD. The optical carries 36 frame brands. Walk-in visits are welcome. Call (207) 594-9555 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
1100 Commercial St
Rockport, ME 04856
Get Directions - Phone
- (207) 594-9555
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
| Monday | 9:00 AM – 5:00 PM |
| Tuesday | 9:00 AM – 5:00 PM |
| Wednesday | 9:00 AM – 5:00 PM |
| Thursday | 9:00 AM – 5:00 PM |
| Friday | 9:00 AM – 12:00 PM |
| Saturday | Closed |
| Sunday | Closed |
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Doctors at this practice
Reviews on Google 31
Cheyenne was an absolute help helping me adjust a pair of glasses I received from elsewhere and took the time to make sure the adjustment was comfortable and provided me great advice for future frames. Thank you so much
Michelle at check in is friendly and inviting. Kristen was awesome at explaining the eye exams and procedures and puts you at ease. Cheyenne was great and knowledgeable about the types of frames and lenses and all the coatings. I left having no questions. Highly recommend this office!
Great facility amd amazing staff and Doctor! This area has been missing a good eyecare place due to retirement of good doctors! Yay
Over the last year, I’ve had several frustrating experiences with this practice that have ultimately led me to take my business elsewhere. There have been recurring scheduling issues, long wait times (including once being left in an exam room for 45 minutes only to be told the correct contacts weren’t available), and poor communication when ordering glasses. One of the biggest ongoing issues has been the lack of responsiveness from the Rockland office — I’ve rarely been able to reach someone by phone, and my voicemails have never been returned. Today, I called the Damariscotta office (after not being able to reach anyone at the Rockland office) to request my contact lens prescription. When I mentioned the phone issues at the Rockland office and suggested that feedback be passed along, the person I spoke with paused and replied, “...Okay, and what can I do for you?” in a tone that came across as annoyed and dismissive. While I understand anyone can have a bad day, this interaction — along with the pattern of service issues over time — has left me disappointed and discouraged. I’ve tried to be patient and give the benefit of the doubt, but unfortunately, I no longer feel confident in continuing care with this office.
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