Rosin Eyecare - Midway

I was met by a friendly team and immediately escorted back to see the doctor. The front desk staff made sure I understood what insurance would cover for me, which is helpful. The doctor was super friendly while maintaining professionalism. He explained everything as the exam went on, and the staff helped me check out. I can’t imagine a better experience.

What a wonderful place to come for all your Eyewear needs. From the great optometrist to the staff. Dawn is awesome. She fitted us perfectly with our glasses. We got our glasses in less than 2 weeks. Great people Great Service, Great Price and Selection.

Enjoy all the ladies always very friendly and helpful. Dr is always so informative. Dawn always seems to help me pick the right glasses I appreciate it!

I’ve been going for several years and always received the best service even with the switch from Ossip to Rosin. However, my last visit so not so great. Everything was going well until it came to selecting my new glasses. The representative was rude and not helpful. Specifically, she stated I should write what she was saying down because she didn’t want to repeat. She seemed so rushed when it was only me and my daughter in the office. I’ve never had someone so rude when making a sale. Unfortunately, it may be time to find a new place that respects my dollar.

I wouldn’t recommend this place or company to anyone. Not only do they fail to answer their phones during normal business hours, but I have also left multiple voicemails and still have not received a callback. Communication and customer service have been extremely disappointing. I would strongly recommend looking for a different provider.