Do not recommend. I drove 45 miles to order contacts with them after speaking to a lady who assured me I could get a trial pair after I paid for a box and once I got there the woman working said they couldn’t do that and she’s not the one I spoke to. Spent way more than was necessary ordering contacts and driving to deal with a rude incompetent desk clerk
Ross Eye Care
About
Ross Vision Care is an eye doctor and optical shop in Jonesboro, Arkansas, located at 1815 E Highland Dr. Eye exams and an optical dispensary are both on site, so you can have your eyes checked and pick out frames in one visit. Listed services include comprehensive eye exam, glasses & frames, contact lenses and contact lens fitting. The practice is in network with 9 vision plans, including Davis Vision, Superior Vision and Humana. Doctors at this practice include Jonathan Simmons, OD and Jonathan Ross, OD. It is open 6 days a week, including Saturdays. Walk-ins are accepted. Call (870) 931-2020 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
1815 E Highland Dr
Jonesboro, AR 72401-6118
Get Directions - Phone
- (870) 931-2020
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
| Monday | 9:00 AM – 6:00 PM |
| Tuesday | 9:00 AM – 6:00 PM |
| Wednesday | 9:00 AM – 6:00 PM |
| Thursday | 9:00 AM – 6:00 PM |
| Friday | 9:00 AM – 6:00 PM |
| Saturday | 9:00 AM – 5:00 PM |
Currently closed. Times shown in America/Chicago. Holiday hours may differ.
Doctors at this practice
Reviews on Google 36
Thank you Dr. Ross and staff for letting me walk in and be seen. I tried a big name eye clinic in town and after waiting 30 minutes I decided to try somewhere else. I wasn't sure what to expect by walking in a 5:15 on a Tuesday but I was seen quickly and I felt like Dr. Ross cared even thought I wasn't a patient. I appreciate it more than I can say.
I have a son who was in town for a short time and we needed his eyes checked. The gals at the front were super friendly and helpful. Able to get him seen and fixed up before he left. Super great service by all the staff! Always a good experience for us here at Ross!😊
Customer service is very nasty and rude. I will share an update from my experience when I hear back from management as I have made a complaint!
I have terrible eye sight, and I've routinely visited the optometrist since the age of 3 years old. After becoming an adult, I no longer had my mother's amazing insurance, and had issues finding a place to affordably/consistently go to get up to date care and prescriptions for my often problematic and changing eyesight to get glasses and contacts. Ross Eye Care was an AMAZING find! For the past 15 years, I could visit yearly with no insurance, and get the prescriptions AND a pair of contacts free every fitting. My prescription is STRONG so often I would have to get a trial pair until that wasn't exact, but they would get the closest to my prescription immediately, and get the exact one in SO fast, and would call me the second they came in (not making me call every day). People with less extreme prescriptions will definitely have their exact prescription though because they have a HUGE selection with so many brands available. They also worked with me and found the cheapest way for me to get boxes of contacts that fit me perfectly. After a few years I got really good insurance, but you couldn't pay me to switch to another eye doctor. From the second I walk in, I am greeted, and treated with so much respect, and all of the staff is so friendly and inviting even when I didn't have $100 to my name. If you are in a bind, don't have insurance, or would just like a place where you can feel comfortable, and get great care, THIS is the place to go. They also have really cool technology to check your eye health that I definitely recommend doing, and even though there are only two exam rooms there isn't a huge wait time. The one I go to is connected to walmart, so it's convenient to go run errands before or after, but if that isn't for you, they have a couple different locations I THINK. I actually look forward to going to the eye doctor which has normally always been somewhat traumatic and dreadful my entire childhood. 🩵
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