I absolutely do NOT recommend this location. What should have been a simple lens adjustment has turned into a month long nightmare. I brought my glasses in for a basic adjustment — to have them tightened on my face. Instead, they scratched my lenses to the point where I could no longer see out of them and had the audacity to blame me for not telling them what material my frames were made of. When I pointed out that they needed to replace the lenses they damaged (glasses I had purchased just one week prior), they initially tried to charge me before agreeing to fix them at no cost. They quoted 2 weeks for new lenses from their lab. After 2 weeks, I called to follow up — only to be told the lenses came back too large for my frames because they had scanned them incorrectly. I had to wait yet another week for them to rescan and reorder. I finally get my glasses back today AND THEY DONT FIT MY FACE. This whole encounter has been nothing but frustrating and disappointing. I still have glasses that slide off my face. 0/10 do not reccomend.
About
Rx Optical is an eye doctor and optical shop in Holland, Michigan, located at 590 E 16th St Ste 20. Eye exams and an optical dispensary are both on site, so you can have your eyes checked and pick out frames in one visit. Listed services include glasses & frames, contact lenses, contact lens fitting and pediatric eye care. The practice is in network with 14 vision plans, including EyeMed, Davis Vision, Superior Vision and Aetna Vision. 10 doctors are listed here, including Lynda Stahl, OD, Michael Jacquemin, OD and Christine Van Deweghe, OD. It is open 5 days a week. Walk-ins are accepted. Call (616) 928-9640 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
590 E 16th St Ste 20
Holland, MI 49423-3702
Get Directions - Phone
- (616) 928-9640
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
| Monday | 9:00 AM – 5:00 PM |
| Tuesday | 9:00 AM – 5:00 PM |
| Wednesday | 9:00 AM – 5:00 PM |
| Thursday | 9:00 AM – 5:00 PM |
| Friday | 9:00 AM – 5:00 PM |
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Doctors at this practice
Reviews on Google 66
Vani and Jai are so kind and helpful! I originally stopped by one day with my daughter who needed her sunglasses repaired. They were not able to help though they really tried! Because of this great experience, I went out of my way to go back there when I needed my contact lens prescription renewed. Again, they were so kind and helpful. I cannot say enough wonderful things about this particular RX Optical, and Vani and Jai!
I had lost one of the screws from my glasses, which made them unwearable. I didn't even purchase my glasses from RX Optical.They were super nice and repaired them quickly for free. I'll definitely be back the next time I have any vision needs!
I was having severe eye problems that no one could figure out but when I went to Rx Optical they were able to get to bottom of the problem! The receptionist,Vani, was very helpful checking me in. Jamie was great in help with picking out frames.
Diana at the Rxoptical on 16th and Us 31 is such a great person so work with. Took care of mine and my fiancé‘s needs. we have been here three times and she has always served us with kindness And on point
Reviews are written by Google users and shown as published on Google. EyecareSearch does not edit, verify or rank them.