Terrible customer service. The short girl working there with acne has horrible attitude and doesn't want to help. The manager was okay, but the girl kept rolling her eyes and giving off a negative attitude like she didn't want to help. She said my social security number out loud and just a few days later my bank notified me of an unknown charge. I wouldn't be surprised if she used my information for the wrong purposes. Very wrong. Anyone with this behavior and attitude should be fired!
Sam's Club Optical
About
Sam's Club Optical serves patients in San Bernardino and the surrounding part of California from its office at 1055 Harriman Pl. Come here to buy glasses or contacts — exams are not listed at this address. Listed services include glasses & frames, contact lenses and sports & safety eyewear. Insurance accepted includes Davis Vision and Humana (5 plans in total). Care is provided by Julie Phan, OD. You can walk in without an appointment. Call (909) 796-1589 to confirm hours and coverage before you visit.
- Listing type
- Optical — eye exams available on site
- Address
-
1055 Harriman Pl
San Bernardino, CA 92408
Get Directions - Phone
- (909) 796-1589
- Languages spoken
- Spanish, Vietnamese
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/Los_Angeles. Holiday hours may differ.
Staff
Reviews on Google 12
Attitude! The woman working the counter was so rude, and late! This is the second time (same person) has made me wait for her to come bank from “break” Mind you I got there at 10:28 they open at 10 and waited 20 min for her return. And I was met with rudeness and disgust in her face. If it wasn’t for the other employee who is kind and cheerful I’d rate this a 0!
Today i picked up my new glasses Erika helped me she is really great, very kind and she makes getting eye glasses a treat, from the beginning a couple of weeks ago she helped alot, thank you Erika, and as for the doctor and the doctors assistant weer great , 5 star's. ⭐️⭐️⭐️⭐️⭐️ amazing staff hope to see you soon again 😊
I took my son for a full, health, eye exam, which is only $25. Both the optometrist and her assistant were friendly and informative. Although I went on a busy day, constant walk-ins, they were attentive to each client. There are several eye doctors who work there, however, the one I met with, I could see how knowledgeable and passionate she is about her work. Quality care I recommend this place.
Bring yourself and the entire family.. you will not regret it because their team is always on point and very friendly. Most of all the optometrist is very gentle and actually cares about YOU!!
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