Sam’s Club Optical serves patients in Little Rock and the surrounding part of Arkansas from its office at 900 S Bowman Rd. Come here to buy glasses or contacts — exams are not listed at this address. Listed services include glasses & frames and contact lenses. Insurance accepted includes Superior Vision (4 plans in total). You can walk in without an appointment. Call (501) 217-3803 to confirm hours and coverage before you visit.
Services not listed are not offered at this location.
Hours not published — call ahead.
Currently closed. Times shown in America/Chicago. Holiday hours may differ.
I’ve been getting eye glasses at this location for my children and me for years and I never had any issues. I live over an hour away, yet I come here because of the better customer service I receive here compared to the places in my town. Barbara is the best. Today, Shawna helped me getting my new pair of glasses. I met her the first time. She, too, is very professional and friendly. I like them both
I have to say I have not been impressed with the glasses I have gotten from the Sam's Club Optical Center in Little Rock, AR. I was given a prescription for glasses the week before Thanksgiving 2018. I chose some glasses at the optical center and at that time the lady that helped me pick out my glasses & frames were very helpful. Since then my glasses have broken twice (I have only had them 7 months - this should not happen twice). It keeps breaking on the leg or whatever you call the thing that hooks to your actual glasses, it just falls off while I wear them. The first time they broke I took them in & they gave the the sample they had & just replaced with my lens, great I can see again. I went back not too long ago and ordered some prescription sunglasses & I had the lady look at my regular glasses at that time because the leg felt loose and she "looked" at them & said "oh I think thats just how they are". Well, what do I know, right? My glasses broke again (same area) and I took them back in 05/24/19. I was advised they don't have the same frames as a sample right now so I can select a new frame & order new glasses or they can get the same frame from another location (order). I chose to get the same frame because either way I was told 7-14 days. I called 06/01/19 to check the status & was advised the frames were not in yet and they were shipping from Michigan & again advised it can take 14 days. I asked if there was anyway to expedite this and even offered to pay but was told no. I called again today (6/5/19) to see if there was an update, because the glasses of mine that were broke the lady rigged up and taped them & they are so crooked & its really rubbing my left ear and making it sore, not to mention it looks really crazy but I'm doing what I have to do to try and see. I don't have the luxury of having a backup pair of glasses because my insurance only covers 1 pair per year and its not even been a year. I was told when Sams called me back today they should be here 6/8 or 6/9 but if its Saturday then I will have to wait til Monday to get them. THATS ANOTHER 5 DAYS!!!!! I'm just very frustrated with he service I have received over glasses that have broken twice within 7 months. I take great care of my glasses and at night they are put in a case when I sleep. I won't be using them in the future on prescription glasses if its going to take 2+ weeks to get glasses fixed when they break due to no reason caused by me.
The staff is amazingly helpful , knowledgeable, professional, and patient. They listened and asked questions with interest . Great selection of frames with wide range of prices.
I can't believe I waited almost an hour just to pick up my son's glasses, first there was no one they asked me to come back I came back and the lady took so long it was really annoying one is supposed to pay a good service, but the treatment was bad I am totally disappointed . already do not want to return
Reviews are written by Google users and shown as published on Google. EyecareSearch does not edit, verify or rank them.