Sam’s Club Optical

All of my experiences here have been great! I was helped so well and I was even able to get a free pair of glasses after my first pair broke within 2 months of getting them. I recommend going here for a good deal and good service.

I would give them zero stars if I could. The lady working today couldn't even be bothered to stand up to assist us. She knows nothing about frame sizes or where to find the right size for your face. Whoever was working today at 4:45 p.m. is worthless and losing your store money. I literally left because I need someone who can help and knows what they are doing. So, back to Visionworks where they are way more knowledgeable and friendly.

Fantastic customer service by Julie! Issues with my visual insurance coverage for contact lenses were swiftly addressed and professionally resolved. It is a pleasure to work with Sams Club Optical- They have the best prices in town on contact lenses. Thank you✨

the glasses are great but the service is horrible. i’ve worked with at least two of the ladies that work here and you can tell that they hate their job. they made me wait for long periods of time when they were with no other customers. no greeting, no smile, no i’ll be right with you. they made me feel stupid for not knowing the difference between tinted and polarized. when i picked my sunglasses up, i wanted darker lenses and she said if you wanted them darker you should’ve chosen to get polarized. they didn’t even give me that option when i purchased them. i love sams club but i will never go back to their optical. it’s very sad.

I worked as an optician in a high end office a few years back. The opticians at Sam's club were phenomenal. I took my three year old on to get her first pair of glasses and it was a great experience. We can't wait to get the glasses!