The Caucasian lady in the optical dept working at approx 1pm, today, January 3,2026 was horribly rude. Will not be returning for services through this optical location.
Sam’s Club Optical
About
Sam’s Club Optical serves patients in Saint Louis and the surrounding part of Missouri from its office at 10248 Big Bend Rd. Both exams and glasses are handled here — exam rooms and an optical shop share the same address. Listed services include glasses & frames, contact lenses and contact lens fitting. Insurance accepted includes Superior Vision and Spectera (5 plans in total). Care is provided by Susanne Kindel, OD. It is open 7 days a week, including weekends, with evening hours on weekdays. You can walk in without an appointment. Call (314) 965-7076 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
10248 Big Bend Rd
Saint Louis, MO 63122-6426
Get Directions - Phone
- (314) 965-7076
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
| Monday | 10:00 AM – 7:00 PM |
| Tuesday | 10:00 AM – 7:00 PM |
| Wednesday | 10:00 AM – 7:00 PM |
| Thursday | 10:00 AM – 7:00 PM |
| Friday | 10:00 AM – 7:00 PM |
| Saturday | 10:00 AM – 7:00 PM |
| Sunday | 11:00 AM – 5:00 PM |
Currently closed. Times shown in America/Chicago. Holiday hours may differ.
Doctors at this practice
Reviews on Google 18
Just had an eye exam with Dr. Kindel. She prescribed new glasses as well as sunglasses. It was the best set of glasses I have received from Sam's...probably due to her professional experience. Would definitely recommend seeing her if you want the very best service.
It’s a horrible experience! Wait times are long. I have shown up numerous times to pick up and no one is there. Or if they are you have to wait to pick up a paid order while someone is getting glasses. That can take over 30 minutes! My family is done with Sams optical.
I took my elderly grandmother here because we were told it was affordable. It wasn’t for someone on a fixed income. Not only that when we arrived a woman with blonde hair was very off putting. She seemed to busy to be bothered. We had to wait for someone else and this person who said swear words in front us was the so called manager. Just over all a bad experience. When I told my friend about what happened, they said they recently stopped going because of poor service.
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