Never ever go here!!! It’s not run by Sams Club either!! Their examination equipment is of lower end quality. I can’t even report them. Nobody to contact. When you get your examination there is a fan running that blows in your face drying your eyes out. I told her the fan was drying out my eyes making my eyes dry and impossible for me to focus. Examination was continued with fan blowing in my face!! Instructions she gives you are written on post it notes torn in half. You are never given a receipt or appointment cards. There is no paper trail whatsoever regarding your diagnosis or examination explanation documentation. When I was called and told my contacts were available for pick up, I was given a three week out pick up appointment, which was unacceptable and then I was given a 2 week out 2 pm appointment which I then accepted. I arrived at 2pm, however, the 2:30pm appointment was just walking back. Oh yes, it gets worse!!! I was taken back to a sink and the girl pointed to my contacts and walked out. How unprofessional is that? I put my contacts in and then sat in the adjoining room for 45 minutes. At 2:45pm I was finally taken to the exam room. Again the fan blowing in my face. I was then verbally given a follow up appointment. HOWEVER, WHAT THEY DIDN’T REALIZE WAS THAT MY HUSBAND WAS WAITING FOR ME!!!!! He overheard them talking about the fact that they took the wrong person back. So basically they had the time to sit there and talk about me and their mistake but never had the common decency to walk a couple yards to tell me why I was left sitting waiting and waiting. So I wasted $140 for absolutely nothing. I never went back and threw the trial contacts away. I want my money refunded, however, I have no receipt 😡 I have since received reputable and quality care with professional qualified employees and optometrist using high quality equipment.
Sam’s Club Optical
About
Located at 261 Wilson Ave in Hanover, PA, Sam’s Club Optical is an optical shop serving the Hanover area. The location sells eyewear and contact lenses but does not list eye exams. Listed services include glasses & frames, contact lenses and sports & safety eyewear. Davis Vision, Superior Vision, Spectera and Humana are among the 10 vision plans accepted. It is open 7 days a week, including weekends, with evening hours on weekdays. Walk-in visits are welcome. Call (717) 969-6038 to confirm hours and coverage before you visit.
- Listing type
- Optical — retail only, no exams on site
- Address
-
261 Wilson Ave
Hanover, PA 17331-1400
Get Directions - Phone
- (717) 969-6038
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
| Monday | 10:00 AM – 7:00 PM |
| Tuesday | 10:00 AM – 7:00 PM |
| Wednesday | 10:00 AM – 7:00 PM |
| Thursday | 10:00 AM – 7:00 PM |
| Friday | 10:00 AM – 7:00 PM |
| Saturday | 10:00 AM – 7:00 PM |
| Sunday | 11:00 AM – 5:00 PM |
Currently closed. Times shown in America/New_York. Holiday hours may differ.
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