Sam’s Club Optical

Sam's optical We were ordering replacement glasses for an insured pair that were bought last November here at Sam's in Austin. Chanel and Mychel were filling in here today. Chanel found a problem with the original order - it had been entered wrong - and made a big difference in the cost of the new glasses we were buying and the Allstate insurance credit for the old glasses. She enlisted the help of the store manager and they resolved the issue to our great satisfaction. Chanel & Mychel were very patient as they explained the problem to us, and were wonderfully friendly and pleasant. You have a great team here. Thanks much, Brad & Dede Hull

Wonderful experience ordering glasses and contacts. Great promotions for Plus members! Got my glasses and contacts back quick

Great experience!! Chanel assisted me and seemed to really care about providing great customer service. She asked all the right questions and delivered. Very pleased with the service I received.

I received excellent customer service in optical at the Harker Heights store. Edwina helped me in and she was friendly and knowledgeable. She contacted my insurance and made sure to tell me the price upfront. She even helped me pick out my glasses frames which I love! The glasses were completed quickly, and I received a voicemail letting me know. I would recommend to anyone to come here for optical services.

We had an amazing experience today! Amber realty explained everything and my son felt so comfortable getting his first pair of glasses! If you need glasses stop in and ask for AMBER !